Global Manager Security and Loss Prevention

Job Description

Job Description

Salary :

Ready to be a part of a game-changing team that thrives on defying the impossible?

About PCS Wireless :

Founded in 2001, by two visionary traders, PCS Wireless, affectionately known as PCS, is not your average mobile device distributor. Led by fearless entrepreneurs, PCS has completely transformed the landscape of the device resale market, both from a business and a consumer perspective.

Today, PCS is a recognized global leader, powering the secondary market. We buy and sell mobile devices and products worldwide through partners and programs. By breathing new life into old devices, we efficiently extend a devices lifecycle up to 5 times or more. We collaborate with industry giants including consumer electronics manufacturers, wholesalers, big box retailers and small businesses alike, catering to a diverse clientele of more than 1,500 customers. Our operations span major markets worldwide with offices and warehouses in the Americas, APAC, UK & EMEA.

Our go-getting spirit valuing flexibility, a "me for we approach" and curiosity, continues to be the foundation of our success. We are looking for doers and thinkers who get things done and have fun doing it!

About the Role :

As the Senior Manager of Security & Loss Prevention, you will take ownership of the companys physical security strategy, ensuring the protection of our warehouses, office locations, and assets while fostering a safe and secure working environment for all employees. You will lead the development and implementation of proactive loss prevention procedures, crisis response protocols, and risk mitigation strategies that safeguard our people and operations.

In this role, youll serve as the first and last line of defenseanalyzing risk, managing budgets, and driving initiatives that reduce exposure across the supply chain. With a strong ability to zoom out for strategic oversight and zoom in on operational details, youll collaborate cross-functionally, communicate effectively, and continuously improve our security posture in a dynamic, fast-paced environment.

What You Will Do :

• Conduct a thorough yearly risk assessment and security audit to identify vulnerabilities.
• Collaborate with other departments to identify areas of risk and develop strategies to mitigate them; inclusive of educating departments and employees on best practices.
• Develop and implement global security policies, procedures and mitigation strategies to ensure the safety of our assets
• Monitor and investigate any suspicious activity within the companys premises utilizing CCTV, alarms, access control systems, etc.
• Maintain accurate records of all security-related incidents.
• Investigate incidents of theft, vandalism, or other security breaches, gather evidence, create incident reports, and liaise with 3rd parties as applicable (i.e. logistics providers, partners, suppliers, law enforcement, etc.).
• Conduct internal investigations on employee misconduct, violations of security policies, or breaches of trust.
• Stay up to date on emerging security trends, technologies, and best practices and make recommendations on adopting new processes or tools.
• Prepare and present regular reports to management, highlighting security risks and providing recommendations for improvements along with budget implications.
• Ensure compliance with all fixed storage location security warranties and requirements stipulated inclusive of our corporate security Policy, Partner requirements and insurance policies.
• Ensure Site Security Managers maintain up-to-date detailed operational status report for security alarm systems, CCTV systems, physical security barriers and access control systems at their facility.
• Partner with the logistics team to improve SOPs and to ensure compliance.
• In the event of any losses, ensure proper documentation of claims (above and below the deductible) stemming from in-transit, fixed location losses and other perils such as fire, earthquake, windstorm and flood.
• Review (as applicable) third party service agreements / contracts to ensure documented operational standards / processes will mitigate our risk and comply with our own insurance terms and conditions.

We Are Seeking People Who :

Skills & Abilities :

Nice to Have :

We are an Equal Opportunity Employer. All qualified applicants for employment without regard to race, color, religion, sex, gender, sexual orientation, gender identity, ancestry, age, or national origin will be considered. No qualified applicants will be discriminated against on the basis of disability or protected veteran status.