Board Engagement Specialist
Reporting directly to the Deputy Chief of Staff for Board Engagement, the Board Engagement Specialist is responsible for supporting and executing strategic priorities as a part of the Engagement functional area within the Board Office.
The Board Engagement Specialist will be held accountable for the following responsibilities :
- Main point of contact for Board Members' engagement efforts; Advise Board Members on community engagement and ensure timely responses to their questions and concerns.
- Oversee the development of a constituent dispute resolution process.
- Support and contribute to holistic Board community engagement strategy, with input from the Office of Family and Community Engagement and other internal departments.
- Partner with relevant departments to create stakeholder engagement plans for in-development policies and contracts that require a Board vote.
- Assist in recruitment, onboarding, and support for the Honorary Student Board Member, and develop strategies to elevate student voices in the Board's decision-making processes.
- Facilitate and enhance the process to relay information from constituent phone calls and emails to relevant Board Members.
- Develop and maintain trusting, effective, productive relationships with internal and external stakeholders; Liaise between the Board and key CPS stakeholders and partners.
- Ensure acceptable Board Member participation at all Board events.
- Support Board Members' day-to-day communications with constituents (e.g., social media, office hours, etc.)
- Partner with the board communications team to prepare materials and brief Board Members for public meetings and events (e.g., talking points, mock interviews, etc.)
- Other duties as assigned.
In order to be successful and achieve the above responsibilities, the Board Engagement Specialist must possess the following qualifications :
Education Required :
Bachelor's degree from an accredited college or universityMaster's degree preferredExperience Required :
Minimum of five (5) years of experience leading / managing community engagement and / or marketing communications or public relations experience required; 7 or more years preferredExperience in an education environment preferredOther Requirements :
Reliable access to transportation to travel between worksites / schools within the City of Chicago is required.
Knowledge, Skills, and Abilities :
Excellent communication skills (speaking - listening, and writing)Superior interpersonal skills including the ability to manage conflict with diverse stakeholdersExcellent situational judgment skills and emotional intelligenceDemonstrated ability to lead large-scale projects requiring robust community engagement and strategic communicationsPossess political savvyAstute and keen awareness of the interests and motivations of others; Commitment to operate with integrity in a politically charged environmentCapable of building and maintaining effective, working relationships with a wide variety of constituent groups, including all levels of executive and managerial personnel, external partners, and other key stakeholders that influence and impact the operations of the Chicago Public SchoolsAbility to manage multiple work streams while balancing competing priorities to accomplish goals and objectives, and to ensure desired outcomesAbility and willingness to support the Deputy Chief of Staff, Board Engagement, and anticipate organizational needsSkilled at using multiple data sources to inform daily decisions; Assist the Deputy Chief of Staff, Board Engagement in modeling and standardizing the practice with others in the Board OfficeDemonstrated dynamic, effective, and results-oriented leadership skillsUnfailing commitment to operating with discretion, trustworthiness, collaboration, and professionalism in all situationsConditions of Employment :
Establish / Maintain Chicago Residency - Employees are required to live within the geographic boundaries of the City of Chicago within six months of their CPS hire date and maintain residency throughout their employment with the district. The Chicago residency requirement does not apply to temporary / part-time positions, however, all CPS employees must be residents of Illinois.Be Fully Vaccinated Against COVID-19 - Unless approved for a medical or religious exemption, all employees are required to be up-to-date on COVID-19 vaccinations, including boosters, and to submit proof of vaccination to the district within 30 days of hire. "Up-to-date" on vaccination is defined as being at least two weeks past all primary vaccine doses and any applicable boosters.