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Customer Service Associate
Customer Service AssociateFarm Bureau Financial Services • Bagley, MN, US
Customer Service Associate

Customer Service Associate

Farm Bureau Financial Services • Bagley, MN, US
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Job Description

Job Description

At Farm Bureau Financial Services , were a local, community-focused firm dedicated to protecting what matters most for our clients. With two thriving locations, we take pride in providing exceptional customer service while maintaining a fun, family-first culture. Our team enjoys a supportive work environment, flexible schedules, and plenty of opportunities for professional growth. When you join us, youre joining a team that genuinely wants to see you succeed.

Were seeking a motivated and organized Insurance Customer Service Representative to join our growing team. In this role, youll be the first point of contact for clients, helping them with policy updates, scheduling appointments, and ensuring a seamless experience. Youll work alongside experienced agents in a positive, fast-paced office where collaboration and growth are encouraged.

  • Base pay : $35,000-$45,000 depending on experience
  • Paid time off (PTO)
  • Flexible schedule
  • Dental insurance
  • Career growth opportunities
  • Monday-Friday schedule with evenings and weekends off

If youre driven, friendly, and ready to make a real impact, wed love to meet you. Apply today!

Benefits

Annual Base Salary + Bonus Opportunities

Paid Time Off (PTO)

Flexible Schedule

Dental Insurance

Mon-Fri Schedule

Career Growth Opportunities

Evenings Off

Weekends Off

Responsibilities

  • Serve as the first point of contact for clients by phone, email, or in person
  • Schedule and confirm client appointments to keep agents calendars full
  • Process incoming policy changes and endorsements accurately
  • Maintain organized records and ensure smooth office operations
  • Support team members in delivering an exceptional client experience
  • Work efficiently in a fast-paced environment while managing multiple priorities

    • Requirements

  • Strong communication and interpersonal skills
  • Organized, detail-oriented, and dependable
  • Comfortable working in a fast-paced office environment
  • Willing to make outbound calls and connect with clients proactively
  • Positive attitude with a team-oriented mindset
  • Hardworking, coachable, and eager to learn new systems and processes
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    Customer Service Associate • Bagley, MN, US

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