Sales Process and Support Specialist

Sales Process And Support Specialist

CooperSurgical is a leading fertility and women's healthcare company dedicated to putting time on the side of women, babies, and families at the healthcare moments that matter most in life. CooperSurgical is at the forefront of delivering innovative assisted reproductive technology and genomic solutions that enhance the work of ART professionals to the benefit of families. We currently offer over 600 clinically relevant medical devices to women's healthcare providers, including testing and treatment options.

We are seeking an experienced Sales Process and Support Specialist to join our dynamic team. This is a global role and will work in collaboration with Marketing, Customer Success, Field Sales, Finance, and Operations. If you are an accomplished change agent with a passion for delivering exceptional results globally in the Fertility industry, we invite you to join our team.

This role supports the Sr. Director, Global Sales and Service, Donor Gamete Services and is responsible for driving revenue growth and profit, increasing sales productivity, while focusing on value proposition. Additionally, this role will enable sales effectiveness and improve customer experience through an enhanced operations model, data analytics, sales forecasting, and executing strategy. The ideal candidate has a deep understanding of the customer experience, ability to drive engagement and accountability, and has proven success in driving revenue and increasing customer satisfaction.

This role is available as an on-site work arrangement at any of the following locations : Los Angeles, CA, Tucson, AZ, Rockville, MD, Houston, TX, Livingston, NJ or Trumbull, CT.

For U.S. locations that require disclosure of compensation, the starting base pay for this role is between $70,000 and $85,000. The actual base pay includes many factors and is subject to change and modification in the future. This position may also be eligible for other types of compensation and benefits.