Panel Care Team Assistant

At Virginia Garcia Memorial Health Center, we welcome diversity; we encourage, uplift, and are honored to serve people who have been historically underrepresented and underserved. Our mission is to provide high-quality, culturally appropriate healthcare to low-income residents of Washington and Yamhill Counties, with a special emphasis on seasonal and migrant farm workers and others with barriers to receiving healthcare. We strive to provide an inclusive environment that welcomes and values the diversity of the people we employ and serve.

Job Summary : The Panel Care Team Assistant provides a wide array of support functions to a limited number of patients in the clinic. Is an active member of a Primary Care Team which serves a panel of patients. Assists the Team in ensuring their panel of patients receives comprehensive primary and preventative care and related support services from the clinic. Coordinates referrals; assists patients with insurance applications (OHP, etc); manages tracking of patients and patient health conditions; contacts patients when it is time to return to the clinic; assists in the management of OB patients if site provides OB care; assures that patient medical information is available when and where needed; manages special patient service programs; provides clerical support to team

• photocopying, filing, faxing, etc.

Essential Duties and Responsibilities :

HIPAA Requirements :

The Panel Care Team Assistant will have access to PHI during the course of their work activities. The Panel Care Team Assistant will use this information to prepare both patients and medical records for visits with the provider and to keep the flow of work going smoothly in the clinic. Applying the minimum necessary standard of HIPAA, the designated records sets to which this employee will have access include : the full medical record, and the scheduling and demographics functions of the practice management system in the view only mode.

Knowledge, Skills and Abilities :

Education & Experience Required :

Behavioral Competencies :

Accountability : Role model VG's mission, vision, and shared values

Customer-Focus : Listen to the voice of the customer and strive to delight them by exceeding their expectations

Teamwork : If someone needs help, help them

Initiative : Be innovative, apply fresh ideas, and continuously improve how you do your work

Confidentiality : Maintain strict confidentiality and respect the privacy of others

Ethical : Demonstrate integrity, honesty, and stewardship in all encounters at work

Respect : Demonstrate consideration and appreciation for co-workers and patients

Communication : Demonstrate the ability to convey thoughts and ideas as well as understand perspective of others

Physical Requirements :

Equipment Used :

Immunization :

Staff member must meet immunizations requirements as stated in VGMHC's immunization policy and state and federal guidelines.

Job descriptions represent a general outline of the essential and major job duties, functions and qualifications required. They cannot be all-inclusive and comprehensive due to the dynamic nature of work performed to accomplish VGMHC's Mission.

VGMHC is an Equal Opportunity Employer. No person is unlawfully excluded from consideration for employment because of race, color, religious creed, national origin, ancestry, sex, age, veteran status, marital status or physical challenges. The policy applies not only to recruitment and hiring practices, but also includes affirmative action in the area of placement, promotion, transfer, rate of pay and termination.