Patient Advocate Specialist

Job Description

A patient navigator / health educator is a professional who assesses the education needs of workplace wellness partners. This role requires designing programs to address those needs and meet workers' varied schedules.

The associate will align educational programs with the overall goals of the hospital and workplace wellness partners. Navigation will occur through telephone calls, but can include face-to-face encounters.

This individual will provide support and advocate for those in the community who need extra help. They will assist patients in better utilizing the healthcare resources available and seeking care in the appropriate setting.

The primary source of navigation will be through telephone calls, but can include face-to-face encounters. The Educator / Navigator will be available for community events and hospital visits based on individual patient needs.

Responsibilities

Serves as a role model in support of healthy living.

Cordinates and conducts comprehensive self-management health education programs and individual instruction.

Acts as liaison between hospital and wellness partners.

Conducts periodic associate outcome evaluation.

Required Skills and Qualifications

Competency acquired through degree in Health Education, health promotions, or other clinical field or Community Health. Certified or working toward certification as health educator or wellness coach preferred.

Teaching, coaching, listening, communicating, creative and adept writing skills required. Must be comfortable with public speaking and have the ability to work with both individuals and large groups.

Culturally sensitive and open to working with people of varied backgrounds.

Benefits

The Patient Navigator / Health Educator will have a positive attitude and maintain a professional demeanor at all times.

They will use oral and written documentation skills to effectively convey ideas in a clear, positive manner that is consistent with the CHRISTUS mission, values, and standards of behavior.

Follows all Policies and Procedures of CHRISTUS Health.

Work Schedule

5 Days - 8 Hours

Full Time