2026 Summer Internship (US) - Customer Success and Digital Strategy

Zebra Technologies Internship

At Zebra, we are a community of innovators who come together to create new ways of working to make everyday life better. United by curiosity and care, we develop dynamic solutions that anticipate our customer's and partner's needs and solve their challenges.

Being a part of Zebra Nation means being seen, heard, valued, and respected. Drawing from our diverse perspectives, we collaborate to deliver on our purpose. Here you are a part of a team pushing boundaries to redefine the work of tomorrow for organizations, their employees, and those they serve.

You have opportunities to learn and lead at a forward-thinking company, defining your path to a fulfilling career while channeling your skills toward causes that you care about locally and globally. We've only begun reimaging the future for our people, our customers, and the world.

Let's create tomorrow together.

The purpose of this internship is to prepare college students for entry into the business world by providing a thorough understanding of the various functions of the Zebra Technologies organization. The program is designed to provide you with a full experience so that you can fully envision a career with Zebra. You will be positioned for success with training, exposure to all parts of the business, social activities, a professional mentor relationship and development sessions to help you discover your own performance edge!

Responsibilities :

• Monitor Customer Success Specialists (CSS) sales opportunities for forecasting accuracy
• Assist CSS with research needed for revenue attainment and optimal margins
• Review historical renewal rate performance, collect close / lost reason codes and re-calculate addressable opportunity and revised renewal rate baseline
• Track utilization and trending of Customer Success platform globally
• Monitor and update multi-step digital customer success campaigns to automate onboarding, customer training, and renewal workflows
• Develop planning, organizational and leadership skills
• Increase technology knowledge and skills
• Develop team-based work proficiencies
• Develop interpersonal skills to connect with day-to-day business contacts through follow up activities

This is a hybrid internship located in Lincolnshire, IL. The expectation is at least three days of in-office attendance.

Qualifications :

Preferred Qualifications :

Zebra is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other basis prohibited by law. If you are an individual with a disability and need assistance in applying for a position, please contact us at workplace.accommodations@zebra.com.

Zebra Total Rewards includes more than just pay and is structured to meet the needs of our changing global business and evolving talent. We are committed to providing our employees with a benefits program that is comprehensive and competitive including healthcare, wellness, inclusion networks, and continued learning and development offerings. We offer community service days, in addition to the traditional insurances, compensation, parental leave, employee assistance program and paid time off offerings depending on the country where you work.

Salary : USD 22.00 - USD 32.00 Hourly

Salary offered will vary depending on your location, job-related skills, knowledge, and experience. Additionally, all Zebra roles are eligible for cash incentive programs. For example, sales roles have additional opportunity to earn substantial variable compensation tied to quota achievement. In most other roles, the Zebra annual cash incentive program links Company and individual performance together. Some roles may also be eligible for long-term incentive equity awards.