Job Description
Job Description
Position : Case Manager I-II IDDSC [1170]
Program : Amarillo, Texas – Intellectual & Developmental Disabilities Service Coordination (IDDSC)
Salary range :
Case Manager I : $40,809.60 Annually
Case Manager II : $43,305.60 Annually
Shift available : Full-time
At Texas Panhandle Centers (TPC), you’ll be part of a caring team dedicated to making lives better for over 10,000 individuals and families each year across the Texas Panhandle. As a non-profit, TPC provides a wide range of services from mental health and substance use support to intellectual and developmental disability care, empowering clients of all ages to achieve dignity and independence. With seven service centers located throughout the region, our staff work together with our clients to achieve our mission to create an accessible system of care that supports individual choice and truly make a difference. We invite you to join us in our vision of “Making Lives Better!”
Essential duties and responsibilities :
- Staff will maintain ethical and professional communications at all times using respectful Trauma-Informed Care language
- Making lives better for individuals with Intellectual Developmental Disabilities both in their homes and in their community
- Meet with individuals on assigned caseload at least monthly to monitor services requested that may include day habilitation, training in the home, transportation, respite, nursing, dental, and group home / host home
- Lead team meetings to develop the Person Directed Plan annually
- Link in the community as needed to aid individuals with living in the community as independently as possible
- Respond to crisis situations
- IDD serves individuals in the top 26 counties so some travel may be required
- Adheres to TPC Business Code of Conduct and reports concern if ethical and / or business standards defined in the code are compromised
Required qualifications to be successful in the job :
Bachelor's degree from an accredited college or universityFor Case Manager I, no experience requiredFor Case Manager II, minimum one (1) year of experience in case managementGraduate work in a human service-related field may be substituted for up to one (1) year of experienceComputer skills including Microsoft Word and OutlookEmployees may be required to utilize their personal mobile phones for two-factor authentication (2FA). Full statement under Informational Documents : www.texaspanhandlecenters.org / careersMust have a valid Texas driver’s license and be insurable under agency vehicle policyMust be 18 years of age or olderPreferred qualifications to be successful in the job :
Previous experience working with individuals with intellectual and developmental disabilitiesThe ability to organize documents for assigned caseload and meet time deadlinesAt TPC, passion and meaningful work are rewarded! We offer employees :
Click here for TPC’s FY2026 Summary of Benefits501(c)(3) designation – you can apply for the Public Service Student Loan ForgivenessRobust benefit offerings – Urgent Care visits for a low $10 co-pay, Medical, Dental, and VisionEmployer paid life insurance (1.5 times employee’s salary)Staff automatically enrolled into a 457 Retirement Account at 1% of their annual salary. Employer match 1% higher than employee’s contribution up to 6% in the 403(b) or 457 Retirement Savings PlanPaid time off – PTO accrual, HolidaysOne (1) annual Mental Health Floating Holiday, one (1) annual Celebrate Diversity Floating Holiday, and one (1) annual A Day to Remember Floating Holiday available to staff after 90 days of employmentAdditional Supplemental Coverage available i.e. Disability, Accidental, Cancer, Critical Care, and Section 125 Flexible Spending Account PlanTeladoc – gives you or your immediate family members in the household access to a medical provider free of charge via telephone or videoEmployee Assistance Program (EAP) – gives you or your immediate family members in the household access to behavioral health, financial, and legal counseling in person or via telephone