Sales Ambassador (21+)

Seasonal Position

At SeaWorld, we're passionate about caring for animals. In fact, we've already rescued over 40,000 animals (and counting!). And we can save you from being stuck in just another job. Join us and help bring joy, excitement, and lasting memories to people from around the world. We're seeking enthusiastic, dedicated, and hard-working individuals to become our Ambassadors. Join us and play an important part on our incredible team!

Please note : We are not accepting J-1 Visa students at this time and do not sponsor visas at our park. All candidates must be authorized to work in the United States at the time of their interview and will be required to provide proof of work authorization upon hire. Please ensure you are available to attend an in-person interview at the date and time you select, as exceptions cannot be made to this requirement. IF YOU ARE A PREVIOUS AMBASSADOR, PLEASE APPLY HERE.

What You Get To Do :

• As an ambassador on this team, you'll deliver exceptional guest service while providing guests with product information and upselling when appropriate.
• Ensure excellent guest service by responding to guest requests, expectations, and needs.
• Work in a fast paced environment with high guest interaction needs.
• Greet and interact with guests.
• Answer questions and resolve guest issues.
• Sets up merchandise displays and arranges merchandise on counters or tables to promote sales.
• Assist guests with product information.
• Assist guests with selecting merchandise items to purchase.
• Obtains merchandise requested by guests or receives merchandise selected by guests.
• Ensure merchandise is properly and accurately price marked.
• Help stock and maintain inventory levels of retail merchandise.
• Maintain the safety and cleanliness of the work environment.
• Provide Park information, such as : directions in the park to shows, exhibits, etc.; attraction availability; department product availability and promotions.
• Suggestive sells items to guests and employees.
• Pours alcoholic and nonalcoholic drinks.
• Follow proper cash handling procedures
• May conduct wine tastings while educating guests on the characteristics of the different wines, their history, region, etc. depending on location assigned
• Suggestively encourage the sale of a tasting, trio sampling, glass, or bottle sale.
• Maintain wine inventory on sales floor and back stock notifying supervisor of needs for wines and production supplies.
• Keep wine testing area clean and organized
• Totals bill and accepts payment
• Serves alcohol in compliance with company's policy
• Communicate professionally and effectively with Ambassadors, Vendors, and our Guests
• Stationary standing and repetitive motion for 2-3 hours at a time.
• Perform other duties as assigned.
• Occasionally assist other locations and areas in the park as needed.

Availability :

What It Takes To Succeed :

Compensation : 17.25 USD Hourly

The perks of the position : Ambassadors will enjoy a fun, fast-paced environment, and great teammates, as well as :

EEO Employer :

SEAWORLD PARKS & ENTERTAINMENT IS AN EQUAL OPPORTUNITY EMPLOYER. ALL APPLICANTS WILL BE CONSIDERED WITHOUT REGARD TO AGE, RACE, COLOR, RELIGION, GENDER, NATIONAL ORIGIN, SEXUAL ORIENTATION, GENDER IDENTITY OR EXPRESSION, DISABILITY OR COVERED VETERAN STATUS.