Remote Customer Service Associate

A company is looking for a Customer Service Associate for remote work, specifically for Nebraska residents.

Key Responsibilities

Receive and resolve inbound calls from clients, including bank partners, merchants, and cardholders

Provide excellent client experiences through active listening and effective problem-solving

Navigate multiple systems to access account details and maintain accurate client records

Required Qualifications

1+ years of experience in a call center or customer service environment

High school diploma or equivalent

Ability to meet internet speed requirements for remote work

Legally authorized to work in the U.S. without sponsorship

Must have a private workspace and meet home office requirements