Sales & Retention Supervisor Apprentice

Job Description

Job Description

Sales & Retention Supervisor Apprentice

Alpha is actively seeking a driven and coachable Sales & Retention Supervisor Apprentice to join our growing team. You’ll work directly with our Account Management Department , gaining hands-on experience in staff coaching, sales strategy, and customer retention , all while learning how to lead a high-performing team.

What You’ll Be Doing :

As a Sales & Retention Supervisor Apprentice, you’ll play a dual role : supporting frontline customer and sales operations while also preparing to over see a team for us. Through daily mentorship, team collaboration, and real-world management experience, you'll master the skills needed to supervise a results-driven department focused on client satisfaction and long-term growth.

Key Responsibilities :

• Assist in managing a team of sales and account representatives
• Participate in training and coaching of new team members
• Support performance reviews, progress tracking, and goal setting
• Engage with customers to resolve issues and ensure satisfaction
• Implement retention strategies to maximize client loyalty and minimize churn
• Monitor sales performance and suggest process improvements
• Collaborate with leadership to develop team strategies and initiatives
• Prepare to transition into a team lead role within 6–12 months
• Support clients’ goals within sales and customer retention

What We’re Looking For :

What Alpha Offers :

If you're ready to take the next step in your career and grow into a leadership position with real impact — apply now to become a Sales & Retention Supervisor Apprentice at Alpha.