Administrative Assistant Claims Department - In Office

Claim Assistant

At CCMSI, we don't just process claimswe support people. As a leading Third Party Administrator and a certified Great Place to Work, we offer manageable workloads, employee ownership, and a collaborative culture. Our employee-owners are empowered to grow, contribute, and make a meaningful impact.

Job Summary

We are seeking a Claim Assistant to join our Maitland, FL branch. This position is 100% in-office with no remote or hybrid option. In this role, you will provide essential administrative support to our claims adjusting team and supervisor, helping ensure smooth daily operations and exceptional service to our clients.

You'll assist adjusters with managing medical claims, filing state forms, organizing documents, and handling general claim-related inquiries. This position offers a clear growth path for individuals interested in advancing into future claim-handling roles within CCMSI.

Responsibilities

Assist adjusters with managing medical claim documentation and state form submissions

Answer and manage incoming calls on the branch main line

Process and distribute faxes, mail, and electronic claim documents

Support adjusters with medical bill inquiries and data entry into the claim system

Maintain organized claim files and ensure timely diary completion

Provide general administrative assistance to the team of 10 adjusters

Collaborate with team members and leadership to ensure timely and accurate service delivery

Qualifications

Required :

High School Diploma or equivalent

Previous office or administrative experience (insurance or medical background a plus)

Strong organizational and time-management skills

Proficiency in Microsoft Office (Word, Excel, Outlook)

Excellent verbal and written communication skills

Reliable attendance and ability to work fully in-office

Nice to Have :

Medical background or familiarity with medical terminology

Prior experience in insurance, claims, or customer service

Performance Metrics

Accuracy and timeliness of administrative support

Diary completion compliance

Internal audits and supervisor reviews

Growth Potential

This position provides a strong foundation for individuals looking to advance into future claim-handling opportunities at CCMSI.

What We Offer

4 weeks PTO + 10 paid holidays in your first year

Medical, Dental, Vision, Life, and Disability Insurance

401(k) and Employee Stock Ownership Plan (ESOP)

Internal training and advancement opportunities

A supportive, team-based work environment

Compensation & Compliance

The posted salary reflects CCMSI's good-faith estimate in accordance with applicable pay transparency laws. Actual compensation will be based on qualifications, experience, geographic location, and internal equity.

Visa Sponsorship : CCMSI does not provide visa sponsorship for this position.

ADA Accommodations : CCMSI is committed to providing reasonable accommodations throughout the application and hiring process.

Equal Opportunity Employer : CCMSI complies with all applicable employment laws, including pay transparency and fair chance hiring regulations.

Our Core Values

At CCMSI, we believe in doing what's rightfor our clients, our coworkers, and ourselves. We look for team members who :

Act with integrity

Deliver service with passion and accountability

Embrace collaboration and change

Seek better ways to serve

Build up others through respect, trust, and communication

Lead by exampleno matter their title

We don't just work togetherwe grow together. If that sounds like your kind of workplace, we'd love to meet you.

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