Job Description
Job Description
- Job Title : Dining Room Supervisor
- Location :
- Suwanee
- Company :
- Heartis
- Employment Type :
- Full-Time / Part-Time
- Salary :
- $18.50
- Job Summary :
We are seeking a dedicated and enthusiastic Dining Room Supervisor to join our team and oversee the daily operations of our dining area. The ideal candidate will have a passion for customer service and a commitment to providing a fantastic dining experience for our guests. As a Dining Room Supervisor, you will be responsible for managing staff, ensuring excellent service, maintaining a clean and welcoming environment, and optimizing dining room efficiency.
Key Responsibilities :Supervision and Leadership :Train, supervise, and motivate dining room staff to deliver exceptional service. Schedule staff assignments and manage workflow to ensure efficiency.Customer Service :Greet guests, manage reservations, and address customer inquiries and concerns to ensure complete satisfaction.Operational Management :Monitor daily dining room operations, including cleanliness, organization, and adherence to health and safety standards. Assist in inventory management and ordering supplies as needed.Quality Control :Ensure that food and beverage presentation meets company standards and that all service protocols are followed.Collaboration :Work closely with kitchen staff to ensure timely food delivery, communicate guest preferences, and implement new menu items as necessary.Event Coordination :Assist in planning and executing special events and private parties, collaborating with management to enhance guest experiences.Reporting :Prepare reports on dining room operations, including guest feedback, staff performance, and any operational challenges to present to management.Qualifications :High school diploma or equivalent; additional certification in hospitality or restaurant management is a plus.Minimum [2-3] years of experience in a restaurant or dining environment, with a focus on supervisory roles.Strong knowledge of food and beverage service standards, health and safety regulations, and customer service best practices.Excellent communication and interpersonal skills, with the ability to train and lead a diverse team.Strong problem-solving abilities and a proactive approach to challenges.Proficient in point-of-sale systems and basic computer applications; familiarity with reservation systems is a plus.Ability to work flexible hours, including evenings, weekends, and holidays as needed.What We Offer :Competitive salary and benefits package, including [list benefits, e.g., health insurance, retirement plan, employee discounts].Opportunities for career advancement within our growing company.A supportive and collaborative work environment.How to Apply :Interested candidates are encouraged to submit their resume and a cover letter detailing their relevant experience to [insert application email or link]. We look forward to welcoming a new Dining Room Supervisor who is enthusiastic about food, service, and creating memorable guest experiences!
Note : Please adjust or fill in specific details according to your company's unique requirements and culture.