Collector 2
The Equipment Finance Core Collections team has a Collector 2 opening. A Collector 2 will manage a specialized portfolio to collect payment on assigned delinquent accounts by directly communicating with customers and arranging for payment in order to minimize loss to the organization. A candidate may find success in collaborating with Senior Leaders and other functional teams in addition to working directly with our clients and sales teams to resolve and reconcile complex customer accounts. The position may provide project opportunities as well as the ability to participate as a peer mentor in coaching and guiding new employees.
Functions as the primary daily contact between commercial banking customers and U.S. Bank.
Maintains and expands the relationship with customers by providing overall customer support services.
Works proactively to identify potential problems, compliance issues, and to maximize client satisfaction and encourage expansion of the relationship.
Identifies products and services that meet customer's needs.
Develops working knowledge of assigned area and accounts through frequent client contact and execution of standard departmental procedures.
Schedule : Monday - Friday, 8 : 00 am - 5 : 00 pm
The role offers a hybrid / flexible schedule, which means there's an in-office expectation of 3 or more days per week.
Basic Qualifications :
Preferred Skills / Experience :
Our approach to benefits and total rewards considers our team members' whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following (some may vary based on role, location or hours) :
U.S. Bank is an equal opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and other factors protected under applicable law.
U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services.
Pay Range : $20.00 - $24.09
Collection Representative • Saint Paul, MN, US