Global Client Manager (IP Transit)

Make an impact with NTT DATA

Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it's a place where you can grow, belong and thrive.

This position will join the Global IP Network (GIN) team at NTT. NTT's Global IP Network is one of the world's largest Tier 1 global IP backbones, spanning the Americas, Europe, Asia and Oceania on a single autonomous system number AS2914. As a top wholesale IP provider globally, our network has received many international recognitions, including Best Global Wholesale Carrier, Best North American Wholesale Carrier and Wholesale Operator of the Year, among others.

The Global Client Manager (GCM) is responsible for generating new revenue from the sale of high bandwidth IP transit services together with associated value-added services, to ISPs and Internet-centric companies, both domestically and internationally. This role focuses on transactional acquisition of new logos and requires significant analysis of technical and commercial terms. In addition, the GCM may be assigned existing customers, where the GCM is responsible for managing all aspects of account needs. Within assigned accounts the GCM will have a focus of driving incremental new revenue, while providing the highest level of customer satisfaction with close coordination and effort with the broader GIN eco-system. The GCM will be responsible for leading the strategy and success of the customer's overall engagement with GIN, closely coordinating all activities with other functional teams within GIN.

In this role you will :

Generate incremental new sales consistent with monthly targets

Prepare commercial and technical service proposals and ensure such proposals are technically and commercially sound

Develop and maintain strong relationships with key business executives and other stakeholders in prospect and customer organizations

Development of close working relationships with NTT international affiliate companies

Work closely with Sales Engineering, Customer Solutions, Order Management, Operations, and other key eco-system team members to drive successful and meaningful customer experience with GIN

Development of a sales plan consistent with department objectives

Track, manage, and report ongoing activity relative to plan

Ability to travel up to 50%, or as needed

Performs other duties as they may be assigned

This role is perfect for you, if you :

Must have experience selling 100 Gig+ connections to clients in industries like gaming, hosting, CDN, OTT, etc.

Minimum of 3-5 years of high-tech sales experience preferably selling to wholesale consumers of bandwidth

Have a good understanding of IP transit network and IP transit network customers and a familiarity with the unique technical requirements of IP transit network consumers

Good knowledge of key global IP Networks & Service providers, Ethernet service offerings, CDN and DDoS services

Have a good understanding of the respective strengths and weaknesses of such Providers

Bachelor's Degree in Business, Marketing, Finance or a related field preferred

Skills and Core Competencies

Must be familiar with the unique technical requirements of IP Transit network customers

Development of complex multi-component business solutions within the Technology and / or ISP industries

Thorough understanding of the underlying technologies and economics of the Internet.

A track record of over-achieving sales quotas

Must be able to efficiently communicate to senior management both within and outside the company

Ability to prepare and deliver professionally structured and written customer proposals with limited supervision

Ability to work efficiently with finance, sales engineering, legal, and IP engineering resources

Excellent communication skills, both verbal and written

Proficient in use of Salesforce (SFDC) or similar CRM

Proficient in use of all Microsoft Office applications

Flexibility to work outside of standard 8am-5pm US time zone hour

Organizational Relationships

Must be able to efficiently communicate to senior management both within and outside the company.

Ability to work efficiently with finance, sales engineering, legal, IP engineering resources

Additional Career Level Description :

Knowledge and application :

Seasoned, experienced professional; has complete knowledge and understanding of area of specialization.

Uses evaluation, judgment, and interpretation to select right course of action.

Problem solving :

Works on problems of diverse scope where analysis of information requires evaluation of identifiable factors.

Resolves and assesses a wide range of issues in creative ways and suggests variations in approach.

Interaction :

Enhances relationships and networks with senior internal / external partners who are not familiar with the subject matter often requiring persuasion.

Works with others outside of own area of expertise, with the ability to adapt style to differing audiences and often advises others on difficult matters.

Impact :

• Impacts short to medium term goals through personal effort or influence over team members.

Accountability :

Accountable for own targets with work reviewed at critical points.

Work is done independently and is reviewed at critical points.

Workplace type

Remote Working

About NTT DATA

NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo.

Equal Opportunity Employer

NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.

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