Talent.com
Floral Assistant Department Manager

Floral Assistant Department Manager

Hy-VeeAnkeny, IA, US
job_description.job_card.30_days_ago
serp_jobs.job_preview.job_type
  • serp_jobs.job_card.full_time
job_description.job_card.job_description

Assistant Floral Department Manager

At Hy-Vee our people are our strength. We promise "a helpful smile in every aisle" and those smiles can only come from a workforce that is fully engaged and committed to supporting our customers and each other.

Job Title : Assistant Floral Department Manager

Department : Floral

FLSA : Non-Exempt

General Function :

Provides prompt, efficient and friendly customer service. Assists the Floral Department Manager to present the freshest most innovative and best quality products at a competitive retail price to customers.

Core Competencies :

  • Partnerships
  • Growth mindset
  • Results oriented
  • Customer focused
  • Professionalism

Reporting Relations :

Accountable and Reports to : District Store Director, Store Manager, Assistant Managers of Perishables, Store Operations, and Health Wellness Home; Floral Department Manager

Positions that Report to you : Floral Clerks, Floral Designers

Primary Duties and Responsibilities :

  • Provides prompt, efficient and friendly customer service by exhibiting caring, concern and patience in all customer interactions and treating customers as the most important people in the store.
  • Smiles and greets customers in a friendly manner, whether the encounter takes place in the employee's designated department or elsewhere in the store.
  • Makes an effort to learn customers' names and to address them by name whenever possible.
  • Answers the telephone promptly and provides friendly, helpful service to customers who call including taking product orders.
  • Works as an integral part of the floral team (holidays may require extended hours).
  • Checks orders for the day and sets up a timeline and production schedule.
  • Reviews appearance of, inventories, replenishes, and cares for, damaged merchandise within department and throughout the store.
  • Ensures department standards are met.
  • Oversees the floral designers and clerks outlines duties, trains, and follows up to ensure duties are completed.
  • Handles and satisfies customer issues.
  • Ensures department is clean and neat including but not limited to cleaning cases and shelves, and sweeping floors at least daily.
  • Understands and processes FTD, interstore, and Teleflora orders.
  • Fills customer orders completely and creates floral arrangements at their request, all in a timely manner.
  • Takes special requests for product either in person or over the telephone.
  • Counsels customers regarding plants and floral care.
  • Identifies key areas to place specials within the store.
  • Orders flowers and supplies daily or as needed.
  • Handles product problems.
  • Understands the basics of floral products, care and handling, plant and flower identification, and can explain products requirements to customers.
  • Receives deliveries, puts product away, reviews invoices, and logs in record book daily.
  • Cleans, processes, and cuts flowers appropriately.
  • Wraps flowers and is careful not to damage.
  • Maintains strict adherence to department and company guidelines related to personal hygiene and dress.
  • Adheres to company policies and individual store guidelines.
  • Reports to work when scheduled and on time.
  • Secondary Duties and Responsibilities :

  • Delivers product as necessary.
  • Assumes management duties in absence of Department Manager.
  • Shares ideas for arrangements for the customers as necessary (funerals, weddings, anniversaries, etc.).
  • Assists manager with paper work, scheduling, pricing, displays, promotions and determining pre-orders.
  • Reads industry references, listens to floral experts, and remains open to new ideas.
  • Helps with and may decorate in store events.
  • Assists in other areas of store as needed.
  • Performs other job related duties and special projects as required.
  • Supervisory Responsibilities :

  • Instructs, assigns, reviews and plans work of others.
  • Maintains standards, coordinates activities, and allocates personnel.
  • Knowledge, Skills, Abilities and Worker Characteristics :

  • Must have the ability to solve practical problems; variety of variables with limited standardization; interpret instructions.
  • Ability to do arithmetic calculations involving fractions, decimals, and percentages.
  • Must have the ability to file, post, and mail materials; copy data from one record to another; interview to obtain basic information; guide people and provide basic direction.
  • Education and Experience :

    High school or equivalent experience (department training helpful) and over six months up to one year of similar or related experience.

    Physical Requirements :

  • Must be able to physically perform medium work : exerting up to 50 pounds of force occasionally and 20 pounds of force frequently, and 10 pounds of force constantly to move objects.
  • Visual requirements include vision from less than 20 inches to more than 20 feet with or without correction, depth perception, color vision, and field of vision.
  • Must be able to perform the following physical activities : Climbing, balancing, stooping, kneeling, reaching, standing, walking, pulling, lifting, grasping, feeling, talking, hearing, and repetitive motions.
  • Working Conditions :

    The duties for this position are normally conducted in a store environment. There is significant pressure to meet deadlines and handle multiple priorities. There is exposure to dirt, noise, dangerous chemicals / solvents, dampness and temperature extremes.

    Equipment Used to Perform Job :

    Standard tools and equipment used in a floral environment including computer, underwater cutter, wire cutter, pricing gun, dosetron, scissors, knives, pick machine, register system, helium tank, telephone, and C.A.R.S. system.

    Financial Responsibility :

    Shares responsibility of department cash register, computer, printer, and credit card transactions.

    Contacts :

    Has daily contact with the general public, customers, suppliers / vendors and FTD and Teleflora.

    Confidentiality :

    Has access to confidential information including ad items, sales and order records. Maintains confidentiality on orders placed (including, who sent, who received, order, and cost).

    serp_jobs.job_alerts.create_a_job

    Floral Manager • Ankeny, IA, US

    Job_description.internal_linking.related_jobs
    • serp_jobs.job_card.promoted
    Retail Store Manager

    Retail Store Manager

    Duluth Trading CompanyAltoona, IA, US
    serp_jobs.job_card.full_time
    A successful Retail Store Manager will strive to go for WOW! Go for WOW! is the standard of customer service at Duluth Trading Company. It is treating the customer right and looking for opportunitie...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    • serp_jobs.job_card.new
    Travel Radiology Technician - $1,980 per week

    Travel Radiology Technician - $1,980 per week

    Cross Country AlliedMadison County, IA, US
    serp_jobs.job_card.full_time
    Cross Country Allied is seeking a travel Radiology Technician for a travel job in Madison, Iowa.Job Description & Requirements Specialty : Radiology Technician Discipline : Allied Health Professional...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours
    • serp_jobs.job_card.promoted
    Coffee Shop Department Manager

    Coffee Shop Department Manager

    Hy-VeeJohnston, IA, US
    serp_jobs.job_card.full_time
    Coffee Shop Department Manager.At Hy-Vee our people are our strength.We promise "a helpful smile in every aisle" and those smiles can only come from a workforce that is fully engaged and committed ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Anthropologie Assistant Department Manager

    Anthropologie Assistant Department Manager

    Urban OutfittersWest Des Moines, IA, US
    serp_jobs.job_card.full_time
    The Assistant Department Manager supports service, selling, and business operations to achieve an engaging and inspiring store environment. This includes fostering community amongst the team through...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Travel Skilled Nursing Facility (SNF) Physical Therapy Assistant - $1,510 per week

    Travel Skilled Nursing Facility (SNF) Physical Therapy Assistant - $1,510 per week

    Ascentia StaffingSwan, IA, United States
    serp_jobs.job_card.full_time
    Ascentia Staffing is seeking a travel Skilled Nursing Facility (SNF) Physical Therapy Assistant for a travel job in North Platte, Iowa. Job Description & Requirements.A Travel Physical Therapy Assis...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Store Manager

    Store Manager

    The Salvation Army USA Central TerritoryAmes, IA, United States
    serp_jobs.job_card.full_time
    Store Manager - The Salvation Army.The Salvation Army is an international movement and part of the universal Christian church. Its message is based on the Bible.Its ministry is motivated by the love...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Travel Nurse RN - Director Long Term Care - $2,490 per week

    Travel Nurse RN - Director Long Term Care - $2,490 per week

    Uniti MedPleasantville, IA, United States
    serp_jobs.job_card.full_time
    Uniti Med is seeking a travel nurse RN Director Long Term Care for a travel nursing job in Pleasantville, Iowa.Job Description & Requirements. Uniti Med is looking for a Travel Director of Nursing i...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Assistant Manager

    Assistant Manager

    The Salvation Army USA Central TerritoryAmes, IA, United States
    serp_jobs.job_card.full_time
    Assistant Store Manager - The Salvation Army Thrift Store.The Salvation Army is an international movement and part of the universal Christian church. Its message is based on the Bible.Its ministry i...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Hy-Chi Department Manager

    Hy-Chi Department Manager

    Hy-VeeWest Des Moines, IA, US
    serp_jobs.job_card.full_time
    At Hy-Vee our people are our strength.We promise "a helpful smile in every aisle" and those smiles can only come from a workforce that is fully engaged and committed to supporting our customers and...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    ASSISTANT MANAGER

    ASSISTANT MANAGER

    Jason's DeliWest Des Moines, IA, US
    serp_jobs.job_card.full_time
    Jason's Deli is a family-owned business that has been enjoyed by its communities since 1976.At Jason's Deli, we work hard to ensure that our employees are rewarded with advancement, recognition, an...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Seasonal Retail Associate

    Seasonal Retail Associate

    Duluth Trading CompanyBondurant, IA, US
    serp_jobs.job_card.full_time
    A successful Retail Store Associate will strive to go for WOW! Go for WOW! is the standard of customer service at Duluth Trading Company. It is treating the customer right and looking for opportunit...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Radiation Oncologist Needed for Locum Tenens Coverage at Facility in Northwestern Iowa

    Radiation Oncologist Needed for Locum Tenens Coverage at Facility in Northwestern Iowa

    HealthEcareers - ClientMaxwell, IA, USA
    serp_jobs.job_card.full_time
    Job Reference Id : ORD-202708-MD-IA.Dates Needed : December 22nd - January 2nd.Board Certification Required : Negotiable. A large hospital associated with a large healthcare system is seeking a radi...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Operations Lead

    Operations Lead

    Landus CooperativeBoone, IA, US
    serp_jobs.job_card.full_time
    The Operations Lead is responsible for overseeing the management and optimization of operational processes and projects, ensuring alignment between daily operations and long-term strategic objectiv...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Travel Registered Respiratory Therapist - $1,960 per week

    Travel Registered Respiratory Therapist - $1,960 per week

    Cross Country AlliedMadison County, IA, US
    serp_jobs.job_card.full_time
    Cross Country Allied is seeking a travel Registered Respiratory Therapist for a travel job in Madison, Iowa.Job Description & Requirements Specialty : Registered Respiratory Therapist Discipline : Al...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Home & Community Program Coordinator

    Home & Community Program Coordinator

    imagine the PossibilitiesWinterset, IA, US
    serp_jobs.job_card.full_time +1
    This is an In Office Position • •.This role operates administratively in a.Home and Community-Based Services (HCBS) Setting. Iowans with functional, cognitive, and other physical or mental health need...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Youth Sports Program Director

    Youth Sports Program Director

    i9 SportsWaukee, IA, US
    serp_jobs.job_card.part_time
    Founded in Tampa, Florida, i9 Sports is the nation's first and largest youth sports league franchise business in the United States with over 1 million registrations in more than 500 communities fro...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Retail Assistant Store Manager

    Retail Assistant Store Manager

    Duluth Trading CompanyPolk City, IA, US
    serp_jobs.job_card.full_time
    A successful Assistant Store Manager will strive to go for WOW! Go for WOW! is the standard of customer service at Duluth Trading Company. It is treating the customer right and looking for opportuni...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Bakery Department Manager

    Bakery Department Manager

    Hy-VeeWest Des Moines, IA, US
    serp_jobs.job_card.full_time
    At Hy-Vee our people are our strength.We promise "a helpful smile in every aisle" and those smiles can only come from a workforce that is fully engaged and committed to supporting our customers and...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30