Lead Service EngineerHMH • Odessa, TX, US

Lead Service Engineer

HMH • Odessa, TX, US

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Lead Service Engineer - HMH

About Us

HMH is a leading provider of drilling solutions, offering a wide range of products and services designed to be the safest and most efficient in the industry. We operate in land and offshore? operations and are expanding into subsea mining, geothermal, onshore and offshore construction, and offshore wind industries. HMH has offices in 16 countries across five continents, maintaining a strong global presence. We are also focused on automation and digital solutions to support customers in improving efficiency and environmental footprint.

Do you want to join our team? We value our employees and offer opportunities for growth and professional development. We provide competitive pay and benefits in a casual and inclusive work environment where respect and collaboration help everyone succeed.

Summary

HMH has an opening for a Lead Service Engineer in Odessa, TX. The Lead Service Engineer represents the quality of all HMH products, provides technical assistance to clients, and performs or oversees field installations and repairs. Our leading technologies and safe, effective application create value for customers and shareholders.

Responsibilities

Demonstrate commitment to HSE and ensure that others adhere to safety requirements.
Operate state-of-the-art automated drilling equipment.
Install and service systems and equipment, including third-party equipment on drilling rigs at customer locations.
Apply technical knowledge to ensure optimal performance and determine preventative measures to reduce inefficiencies and field mishaps.
Provide training to new customers, employees, and rig crews on safety procedures, safe operation, installation, and repair of equipment to minimize hazards and accidents.
Resolve electrical, hydraulic, and mechanical problems using troubleshooting and repair processes and develop best practices to improve drilling performance.
Interpret engineering drawings and hydraulic schematics to support equipment installations.
Manage customer relationships to boost retention and satisfaction.
Performs additional related duties as assigned.

Qualifications

Previous experience as a Field Service Technician or equivalent.

Relevant trade certificate or 5–10 years of maintenance / service experience in a similar role with a good safety record.

Demonstrates safety leadership qualities.

Good communication with all personnel.

Commitment to safety and environmental protection, including waste management.

Ability to develop and maintain good working relationships with supervisors and participate in meetings.

Professional conduct both on and off the job, including confidentiality of company and client business.

Ability to work independently or with minimal supervision.

Ability to travel long distances.

Excellent troubleshooting skills and strong customer service orientation.

Ability to manage service calls.

Additional Information

Must be legally authorized to work in the United States on a full-time basis, now or in the future, without employer sponsorship for an employment visa status.

Location

Odessa, TX

Seniority level

Mid-Senior level

Employment type

Full-time

Job function

Engineering and Information Technology

Industries

Oil and Gas

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Service Lead • Odessa, TX, US