Accounts Receivable and Collections Specialist

Job Description

Job Description

Accounts Receivable & Collections Specialist

Location : Melville, NY

Reports to : Assistant Controller

About Noble Fueling Solutions :

At Noble Fueling Solutions, we are committed to delivering innovative and reliable fueling solutions nationwide. With over 75 years of industry experience, we pride ourselves on accuracy, transparency, and customer satisfaction.

Job Overview :

We are seeking a motivated and results-driven Accounts Receivable & Collections Specialist to join our finance team. In this role, you will be responsible for managing the collections process, maintaining accurate customer accounts, and ensuring timely payment of invoices. You will interact directly with customers by phone and email, providing superior service while resolving payment and billing issues with professionalism and efficiency.

Responsibilities :

• Apply payments and credits, including cash applications.
• Process ACH and credit card payments.
• Prepare and distribute monthly customer statements (and on request).
• Manage collections by contacting customers with overdue accounts via phone and email to ensure timely payments.
• Analyze accounts and escalate concerns to management as needed.
• Investigate reasons for delinquent accounts, arrange payment plans, and follow up consistently.
• Respond to incoming calls regarding billing inquiries or disputes.
• Assist customers with questions about invoices, payments, or account history.
• Generate and distribute reports on unpaid accounts and repayment status.
• Maintain accurate documentation of all collection activities in company systems.
• Collaborate with sales representatives and internal teams to resolve account issues.
• Provide a positive customer experience when addressing payment concerns.
• Maintain and monitor account aging reports to identify and address at-risk accounts.

Qualifications :

Benefits :

An Equal Opportunity Employer

We do not discriminate based on race, color, religion, national origin, sex, age, disability, genetic information, or any other status protected by law or regulation. It is our intention that all qualified applicants are given equal opportunity and that selection decisions be based on job-related factors.