Access Site Recovery Coordinator

Job Description

Job Description

Job Summary : The Access Site Recovery Coordinator plays a pivotal role in ensuring the seamless provision of recovery support services (RSS) to individuals seeking assistance. They are responsible for various tasks, including scheduling intake appointments, conducting intakes and screenings, and coordinating services with RSS providers. Additionally, this role involves data management, community resource referrals, and compliance with relevant policies and procedures.

Key Responsibilities :

• Answer and direct incoming calls to facilitate smooth communication flow.
• Schedule intake appointments for individuals in need of recovery support services.
• Distribute intake packets to individuals before their scheduled intake appointments.
• Arrange RSS assessments for individuals who have completed their intake appointments.
• Maintain accurate and timely data entry into the electronic health record system.
• Conduct comprehensive RSS intakes, ensuring a thorough understanding of individuals' needs.
• Facilitate referrals to RSS providers for specialized services and care.
• Collaborate with RSS providers to ensure a comprehensive and coordinated approach to care.
• Manage the timely submission of required documentation to RSS providers.
• Guide participants towards relevant community resources and support services.
• Perform recovery management check-ins to monitor progress and address any concerns.
• Follow up with individuals to complete GPRA assessments and associated documentation.
• Conduct research to stay updated on changes within the field, ensuring the provision of current and effective services.

Qualifications :

Skills

Preferred : Training and / or certification as an office assistant / manager.

Physical Demands

Sensory Abilities : This position may require the ability to perceive and respond to environmental and situational factors that are relevant to patient interactions