Sr. Continuous Improvement & Transformation Consultant

Alternate Locations : Charlotte, NC (North Carolina); Fort Wayne, IN (Indiana); Omaha, NE (Nebraska); Radnor, PA (Pennsylvania)

Work Arrangement : Hybrid : Employee will work 3 days a week in a Lincoln office

Relocation assistance : is not available for this opportunity.

The Role at a Glance

We are excited to be hiring a Sr. Continuous Improvement and Transformation Consultant in our Workplace Solutions (WPS) Continuous Improvement and Transformation team RPS Business Continuous Improvement, Agile Product Management, and Production Support team. We are on an exciting journey to transforming our WPS Group Protection and Retirement Plan Services businesses through continuous improvement processes. In this role, you will have the opportunity to lead complex programs / initiatives in our Group Protection and Retirement Plan Service business area following the DMAIC process. These transformational changes may include improving manual processes, implementing robotics, technology upgrades, or introducing other new opportunities. The team you will be afforded to work on is an experienced and dynamic team! Lincoln's business teams are evolving and embracing transformation across the board, and you will help create the roadmap for what solutions are put into place for years to come.

What you'll be doing

• Maintains knowledge on current and emerging developments / trends, assesses the impact, and collaborates with senior management to incorporate new trends and developments in current and future solutions
• Identifies and directs the implementation of process improvements that significantly improve quality across the team, department and / or business unit
• Directs and enhances organizational initiatives by positively influencing and supporting change management and / or departmental / enterprise initiatives
• Provides subject matter expertise to team members and applicable internal / external stakeholders on complex assignments / projects.
• Provides direction on complex assignments, projects, and / or initiatives to build and enhance the capability of assigned area(s)
• Serves as a subject matter expert and consults with management to understand the complex business needs and desired outcomes of programs and the individual project workstreams.
• Leads and directs program meetings with stakeholders from multiple work streams to map current and future state processes, define program scope, determine complex plans, execute agreed deliverables, and evaluate outcomes Manages expectations of various internal / external stakeholders and provides regular status updates
• Serves as a liaison across departments / teams to coordinate delivery of projects and ensure alignment of efforts with other organizational initiatives, including system releases and upgrades

What we're looking for

Must haves :

Nice to haves :

What's it like to work here?

At Lincoln Financial, we love what we do. We make meaningful contributions each and every day to empower our customers to take charge of their lives. Working alongside dedicated and talented colleagues, we build fulfilling careers and stronger communities through a company that values our unique perspectives, insights and contributions and invests in programs that empower each of us to take charge of our own future.

What's in it for you :

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