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Auto Claims Adjuster

Auto Claims Adjuster

N&DDedham, MA, US
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Auto Claims Adjuster

Responsibilities :

  • representing N&D as a service oriented member of our claims team, responsiveness with policyholders and agents is of the utmost importance
  • establishing timely contact with policy holders, claimants and witnesses following the report of a claim
  • analyzing policy terms to ensure that the coverage sought applies to the loss event
  • investigating loss facts to determine liability and to rule out fraud
  • assessing appropriate damages and negotiating settlements
  • monitoring vendor usage and controlling expense costs
  • order police reports and speak with police officers to gain more knowledge on the claim
  • send appropriate emails to policyholders, agents, and attorneys
  • draft up letters to send out for coverage denials
  • report claims to other insurance carriers for subrogation purposes

Qualifications :

  • be driven and interested in progressively more complex roles within the organization experience working in a customer service field
  • 1 or more years of claims experience preferred
  • Bachelors Degree
  • be comfortable engaging in negotiations with consumers and attorneys
  • posses strong interpersonal, oral and written communication skills
  • posses the ability to work independently and in a team environment
  • be proficient in Word, Excel & Outlook
  • We offer a competitive total compensation package including medical, dental, vision & life insurance, pension and a 401(k) with match.

    Our offices are located on the Charles River in historic Dedham, Massachusetts. Our employees enjoy the use of a complimentary on-site caf, fitness center and free parking.

    The N&D Group has a hybrid work model with employees working 3 days in the office and 2 days remote.

    The Norfolk & Dedham Group is an Equal Opportunity Employer

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    Auto Adjuster • Dedham, MA, US

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