Job Description
Job Description
Description :
CALVARY WOMEN’S SERVICES MISSION :
Calvary Women’s Services offers housing, health, education, and employment programs that empower homeless women in Washington, DC, to transform their lives.
JOB SUMMARY :
The Program Coordinator works to ensure the smooth operation of a transitional housing program for the benefit of residents, staff and the Calvary community. This position is responsible for working with the Program Manager and Assistant Program Manager to manage the daily operations of the program site, communicate between program participants and supervisors, creating and updating program staffing schedules, and assist with onsite program events.
ESSENTIAL DUTIES AND RESPONSIBILITIES :
Program Coordination
Responsible for providing engagement and assistance to residents, staff and the public centered in the main reception area.
Residents :
- Provide supplies, mail distribution, resources and support to residents.
- Assist with meal preparation and distribution of breakfast and lunch daily.
- Assist Program Manager with intakes of new clients to include preparation of the room, appropriate linens, etc.
- Review and transcribe messages from prospective residents in the housing mailbox and send to case management team.
Staff & Program :
Organize and manage the front desk reception including mail, packages, phone messages, donation deliveries, and supplies deliveries (“own” the reception)Ensuring the safe and secure entry / exit of people (residents, staff, vendors, volunteers) from the buildingProvide assistance to Assistant Program Manager with supplies inventory and ordering, facility maintenance, data management (volunteers) and staff communications.Attend staff meeting, take minutes and disperse to team membersAssist in planning and coordination with onsite events.Working with the program teams, assemble a list of ongoing program, client and facility needs.Collaborate with the development team on a strategy for soliciting contributions from new and current donors including local businesses.Support set up of LEAP and SUDCManage the collection, organization and distribution of in-kind contributions to residents including meeting daily needs as well as larger distribution like the annual holiday eventsMaintain office calendars and reserve conference rooms / office for presentations and in-office meetings.Ensure the storage area remains neat.OTHER DUTIES AND RESPONSIBILITIES :
Participate in staff meetings and trainings.Cover front desk shifts as needed.Assist with administrative and cleaning tasks as needed.Other duties as assigned to fully provide support to the Chief Operations Officer.Requirements :
REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES :
Exceptional interpersonal and communications skills, including the ability to maintain positive and cooperative working relations with colleagues, volunteers, and residents.Confidence with public speaking and in representing the organization in a variety of settings.Excellent computer skills including Microsoft Office (Excel, Word, and PowerPoint) and databases.Strong organizational skills, excellent attention to detail, and ability to manage multiple projects and tasks.EDUCATION AND EXPERIENCE :
Bachelor's degree and 3 to 4 years' experience in a community organizing, volunteer management, community outreach, or community liaison role. Non-profit experience in a residential setting preferred.
WORK ENVIRONMENT REQUIREMENTS :
Own transportation is required for trips out of the officeMove, lift, carry, push, pull, and place objects weighing less than or equal to 30 pounds without assistanceReach overhead and below the knees, including bending, twisting, pulling, and stooping.Climbing : Ascending or descending multiple flights of stairs, using feet and legs and / or hands and armsStand, sit, or walk for an extended period