White Sky Technologies specializes in systems engineering and technology management solutions for U.S. Government clients. We are committed to meeting our customer's needs with a dedicated and highly qualified workforce.
Responsibilities
- Support the DevOps team in testing and troubleshooting our web application
- Collaborate with operations and development teams to identify testing needs and develop test plans
- Triage reported operational issues
- Monitor Tier 1 application health and status metrics
- Report issues detected during testing or system usage via the ticketing system
- Perform system and application installations and upgrades
- Provide operational support and / or training to users
- Monitor and respond to application related Jira Service Desk tickets
- Occasionally respond to mission critical after hours calls
- Participate in minor CONUS / OCONUS travel (˜ 1–2 times per year)
Skills Required
Experience with GitLab and CI / CD pipelinesExperience working in Linux environments (RHEL 8 / 9, Rocky 8 / 9)Experience with GrafanaExperience with Jira and ConfluenceExperience providing customer support through Jira Service DeskDesired Skills
Familiarity with scripting languages (Bash, Python, Ruby)Familiarity with containerized applications, specifically using Docker / KubernetesFamiliarity with BDD testing frameworks (Cucumber, Spock, Behave)Familiarity with automated configuration management tools (Ansible, Salt, Puppet)Experience with Elastic Search and KibanaExperience with HCI / AWS Cloud servicesExperience with STE / STN & OS hardeningExperience with IT Instances Authoritative Data Source (ADS)Qualifications
Ten (10) years of experience required as a SWE in programs and contracts of similar scope, type, and complexity.Bachelor's degree in Computer Science or related discipline from an accredited college or university is required. Four (4) years of additional SWE experience on projects with similar software processes may be substituted for a bachelor's degree.Active TS / SCI w / polySalary Range
$180,000–$210,000, based on qualifications / experience
Please check out our amazing benefits and generous PTO plan.
White Sky Technologies, LLC., provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
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