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Job Summary
Anytime Fitness is seeking a driven and sales-focused Member Experience Manager to lead our gym to new heights. This role is perfect for an energetic leader who thrives on growing membership and personal training revenue while fostering a welcoming and engaging fitness community. As the face of the club, you will drive sales, establish community partnerships, and inspire a team to deliver exceptional experiences that keep members coming back.
Key Responsibilities
- Membership & Training Sales - Primary Focus
Proactively generate leads, conduct outreach, and close sales to grow gym membership and personal training services.
Develop and execute strategies to meet and exceed membership and revenue goals.Build relationships with prospective and current members to enhance retention and upsell training services.Utilize sales scripts, follow-up processes, and CRM tools to track and convert leads.Community & Brand GrowthActively network and build partnerships with local businesses, schools, and influencers to drive brand awareness and attract new members.
Plan and execute community events, promotions, and engagement campaigns that increase club exposure.Promote Anytime Fitness' mission through social media, referrals, and outreach initiatives.Teamwork & Culture BuildingWork with and assist staff to ensure outstanding member experiences and sales performance.
Develop a high-energy, results-driven culture focused on accountability, teamwork, and customer service.Participate in team meetings on sales techniques, service excellence, and gym operations.Operational ExcellenceManage daily club operations to ensure a clean, welcoming, and efficient facility.
Monitor key performance metrics and implement strategies for continuous improvement.Ensure the club delivers an exceptional first impression to every visitor.Job Requirements
Self-motivated, results-oriented leader with a passion for fitness and sales.Prior sales experience required (fitness industry experience is a plus but not necessary).Strong ability to connect with people, influence decisions, and close sales.Highly driven to meet and exceed performance goals.Excellent communication, organization, and time management skills.Comfortable with technology, CRM systems, and social media marketing.Availability to work flexible hours, including evenings and 1 or more Saturdays a month (shifts from 9am to 7pm).Additional Information
Seniority level : Entry levelEmployment type : Full-timeJob function : ManagementIndustry : Staffing and RecruitingJ-18808-Ljbffr
