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Retail Billing Analyst I

Retail Billing Analyst I

Customized Energy SolutionsPhiladelphia, PA, US
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Customized Energy Solutions (CES) is hiring a Retail Billing Analyst I to join our growing Retail Services team. This role is ideal for a recent graduate or early-career professional with billing, invoicing, or financial operations experience who is eager to build expertise in the energy industry.

As a Retail Billing Analyst, you'll ensure billing accuracy, investigate and resolve discrepancies, and support clients with billing-related issues. You'll also work with data sets, improve reporting tools, and help streamline billing operations. This is a great opportunity to grow your billing and data analysis skills in a collaborative, mission-driven company.

What You'll Do

  • Manage daily billing processes, including data validation, exception handling, and quality checks.
  • Generate, review, and reconcile client invoices to ensure accuracy.
  • Investigate and resolve billing discrepancies or escalations in a timely manner.
  • Conduct system audits using Excel and SQL to confirm data integrity.
  • Collaborate with technical and business teams to improve billing workflows and reporting tools.
  • Support process improvements and automation to increase billing efficiency.

Qualifications

  • Bachelor's degree in Business, Finance, Accounting, Economics, Data Analytics, Information Systems, or a related field.
  • 1–5 years of professional experience in billing, invoicing, accounting, or data operations(internships included).
  • Advanced proficiency in Microsoft Excel (pivot tables, formulas, lookups).
  • Strong analytical and problem-solving skills with attention to detail.
  • Effective communication skills to work with both technical and non-technical stakeholders.
  • Ability to manage multiple billing tasks and meet deadlines.
  • Preferred (Not Required)

  • Familiarity with SQL and relational databases.
  • Experience in the retail energy industry or with billing / financial systems.
  • 00Exposure to data visualization or reporting tools (e.g., Power BI, Tableau).
  • Additional Information

    At Customized Energy Solutions, we offer a competitive salary based on experience, along with comprehensive benefits like performance-based bonuses, comprehensive health coverage, and tuition reimbursement to support your ongoing growth and success

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