serp_jobs.error_messages.no_longer_accepting
Production Support Engineer I (3rd Shift)
Milwaukee ToolOlive Branch, MS, United Statesjob_description.job_card.variable_days_ago
serp_jobs.job_preview.job_type
- serp_jobs.job_card.full_time
job_description.job_card.job_descriptionITIL Certification Preferred 3 - 5 years of work experience in providing production support to manufacturing, distribution, or other time sensitive / business critical operations Bachelor's Degree or Equivalent Work Experience Advanced understanding / ability to support the Microsoft application stack, such as Windows 10, 11 / Office 365. Advanced understanding of Apple / Android mobile devices. Perform intermediate Active Directory functions including account creation, group modifications, password resets, etc. Intermediate knowledge of manufacturing, distribution, and business operations. Intermediate troubleshooting knowledge of handheld devices running Android or other Mobile Operating Systems in a manufacturing / distribution environment. Basic configuration changes within MDM (Mobile Device Management). Intermediate understanding of industry-specific Information Systems such as WMS, OEE, SPC, etc. Intermediate knowledge of Windows Server Operating Systems to support business critical applications. Comfortable working in a fast-paced, results-oriented, and sometimes highly stressful environment Comfortable working on a manufacturing or distribution shop floor utilizing aerial lifts to service IT equipment when required. Ability to lift bulky equipment up to 50lbs. Strong team player with the ability to work on projects and Production Support models with a diverse group of individuals across multiple departments. Works with Operational management to assess impact and urgency of critical and / or impactful issues. Works to align best practices across Production Support teams. Demonstrated ability to multi-task and manage competing priorities Intermediate Knowledge of ITSM frameworks and processes Provide technical input for escalated issues. Prioritize work based on key performance indicators (KPI) such as service level agreements (SLA). Helps define Production Support processes Stays connected with Solution Delivery teams to understand impacts of their changes, align on timing, and ensure adequate support handoff. Helps with onboarding and training new employees.
Production Support Engineer I
3rd Shift role, Sunday thru Thursday 10 : 30 pm- 7 : 00 am
This role is responsible for providing world class on-site IT support for the Milwaukee Tool Distribution Center in Olive Branch, MS. Candidates must demonstrate keen business acumen as well as possess an elevated level of emotional intelligence and have a passion for support.
Key Responsibilities
- Provide world-class incident management at the Tier 1 and 2 levels.
- Serves as the escalation point for the Tier 1 Support (e.g. IT Service Desk) and other Production Support personnel.
- Outstanding written and verbal communication and documentation skills, with service-oriented mindset with a focus on frictionless engagement.
- PC Deployment / Imaging
- Comply with established change management procedures and work collaboratively within the IT team to ensure a robust, stable computing environment.
- Work with vendors for network, telecommunications, and AV support.
- Utilize MDM (Mobile Device Management) systems to better manage devices used in distribution / manufacturing.
- Follow established procedures for critical incidents in mission-critical business operations.
- Based on aligned business priorities, focus on continuous improvement, and provide world class customer service and support.
- Support Enterprise technologies such as Warehouse Management Systems (WMS) and Enterprise Resource Planning (ERP) applications at the client level.
- Assist with the integration of new client technology into business systems processes and procedures.
- Establish strong business relationships (purposefully practice relationship management), communicate planned and unplanned outages effectively, and work with vendors, business partners, and IT to determine the most effective solution for Milwaukee Tool.
- Be part of an on-call schedule to guarantee continuous access to essential systems.
- Create knowledgebase articles for Production Support standard operating procedures.
- Ensure timely resolution of assigned tickets by focusing on meeting or exceeding SLAs, addressing "on hold" tickets, and prioritizing tickets open for more than 30 days.
- Plan and implement technology projects within scheduled timeframes and approved financial plans.
Skills and Experience
Milwaukee Tool is an equal opportunity employer.
Apply Now
serp_jobs.job_alerts.create_a_job
Production 3Rd Shift • Olive Branch, MS, United States
Job_description.internal_linking.related_jobs
Are you mechanically inclined and excited about.We have opportunities for career growth in all areas of the company!.Join us now and receive a$1,500sign-on bonus!.
Future of Work by managing and enh...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
Industrial Engineer I will support the Industrial Engineering Department in planning, designing, implementing and managing.
integrated, production and service delivery systems that assure performan...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Would you like to be a part of a growing company that is blazing trails manufacturing specialty brand consumer products.Do you want to see the results of your efforts on the shelves of retailers ev...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Production Supervisor Memphis (7am-3pm Shift).Are you ready to lead a team where your work truly makes an impact? Were looking for a.
In this role, youll oversee a team of approximately 20 employees...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
At ABB, we help industries outrun - leaner and cleaner.Here, progress is an expectation - for you, your team, and the world.
As a global market leader, we'll give you what you need to make it ha...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_1_day
At Jabil we strive to make ANYTHING POSSIBLE and EVERYTHING BETTER.We are proud to be a trusted partner for the world's top brands, offering comprehensive engineering, manufacturing, and supply cha...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
We are excited to welcome new talent to PIP Global Safety as we enter an incredible new chapter—following our acquisition of Honeywell Safety Products (HSP).
This milestone has doubled our glo...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Our innovative products and world class sales organization ensure solid, consistent growth, both for our company and our staff.
We are always looking ahead to develop innovative new products and ser...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Mackenzie Stuart are currently partnered with a bio-based specialty chemicals manufacturer searching for a Production Process Engineer.
The role includes translation of processes from the R&D Gr...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days At ABB, we help industries outrun - leaner and cleaner.Here, progress is an expectation - for you, your team, and the world.
As a global market leader, we'll give you what you need to make it ha...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_1_day 
An excellent manufacturing company is hiring a Assembly Floor Lead.The ideal candidate will have experience managing staff and will oversee all daily operations of the plant.Team Lead will develop ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
Review production schedules, engineering specifications, process flows, and other information to understand methods that are applied and activities that take place in manufacturing and services Fig...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare.We are known for delivering insights, products, and services that make quality care more accessibl...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
The Imprint Supervisor is responsible for scheduling production, managing orders due daily to meet the production schedule and required order ship date, sequencing job operations to ensure producti...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days Would you like to be a part of a growing company that is blazing trails manufacturing specialty brand consumer products.Do you want to see the results of your efforts on the shelves of retailers ev...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30 An excellent manufacturing company is hiring a Assembly Floor Lead.The ideal candidate will have experience managing staff and will oversee all daily operations of the plant.Team Lead will develop ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days 
Position : Production Supervisor - Food Manufacturing.PM - 4 : 00 AM - 3 / 3 / 1 rotation, every other weekend off.Compensation : $75-80k base salary DOE, overtime pay (average 7-8k), bonus opportunity (2-...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Industrial Engineer I will support the Industrial Engineering Department in planning, designing, implementing and managing.
integrated, production and service delivery systems that assure performan...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_1_day At ABB, we help industries outrun - leaner and cleaner.Here, progress is an expectation - for you, your team, and the world.
As a global market leader, we'll give you what you need to make it ha...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_1_day 
Grenada! The individual will partner closely with Plant Management / other operations leaders.You will drive change while respectfully challenging the status quo, and maintaining trust on the floor.E...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
- serp_jobs.job_card.promoted
Production Systems Specialist
Konica Minolta Business SolutionsMemphis, TN, United Statesserp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
Industrial Engineer
Jabil Circuit, Inc.Memphis, TN, United Statesserp_jobs.job_card.full_time
Production Supervisor 1st Shift
Vanguard SoapMemphis, TN, USAserp_jobs.job_card.full_time
serp_jobs.filters_job_card.quick_apply
Production Supervisor 1st Shift
Perfecto StaffingMemphis, Tennessee, United Statesserp_jobs.job_card.full_time
serp_jobs.filters_job_card.quick_apply
- serp_jobs.job_card.promoted
Assembly 2
ABBSenatobia, MS, USserp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
Production Supervisor
JabilMemphis, TN, USserp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
Production Associate I
Protective Industrial ProductsOlive Branch, MS, USserp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
Production Supervisor
Rite-Hite CompanyHorn Lake, MS, United Statesserp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
Production Process Engineer
Mackenzie StuartMemphis, TN, USserp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
Assembler II ( Internal Conversion Only )
ABBSenatobia, MS, USserp_jobs.job_card.full_time
Production Team Leader
GpacMemphis, Tennessee, United Statesserp_jobs.job_card.full_time
serp_jobs.filters_job_card.quick_apply
- serp_jobs.job_card.promoted
Industrial Engineer
TradeJobsWorkForce38002 Lakeland, TN, USserp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
Closeout Technician - 3rd Shift
MCKESSONMemphis, TN, United Statesserp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
Imprint Production Supervisor (2nd Shift Mon-Thur 4 : 45PM-3 : 30AM)
RadiansMemphis, TN, USserp_jobs.job_card.full_time
Production Supervisor 2nd Shift
Vanguard SoapMemphis, TN, USAserp_jobs.job_card.full_time
serp_jobs.filters_job_card.quick_apply
Assembly Team Lead
GpacMemphis, Tennessee, United Statesserp_jobs.job_card.full_time
serp_jobs.filters_job_card.quick_apply
- serp_jobs.job_card.promoted
Production Supervisor - Food Manufacturing - Shift Flexibility Required - 3371662
The Wickline GroupMemphis, TN, USserp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
Industrial Engineer
JABIL CIRCUIT, INCMemphis, Tennessee, United Statesserp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
Assembly II (Internal Conversion Only)
ABBSenatobia, MS, USserp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
Industrial Engineer
FPC of SavannahOlive Branch, MS, USserp_jobs.job_card.full_time