Customer Service Representative
Pay Rate : $15.00 This will go up after 90 days if you exceed your Evaluation at that time.
Schedule : Monday Friday (Day Shift)
Location : Houston, TX 77043
Job Duties :
- Assists customers with the account opening process.
- Accurately explains the terms / conditions and policies / procedures relating to the account.
- Processes account payments, perform cash out process at end of shift
- Consistently meets or exceeds performance goals to ensure the highest quality of service is provided to the customer.
- Performs account maintenance, including account changes, adjustments, and statement requests.
- Contact customers for additional account information.
- Assists in problem correspondence as required.
- Prepare reports including CSR Daily Activity report and cash out report
Requirements :
Proven attention to detailTyping speed of 35+ words per minuteMS Office (Outlook, Word, Excel) intermediate levelAdherence to work scheduleAbility to sit for long periods of time Additional RequirementsA minimum of 1-3 years of related experience.High School Diploma, or equivalentMinimum pay rate of $15.00 / hour30 day no absence policy upon hire#AOP