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Job Description

Job Description

Job Description : Emergency Department Patient Access Representative

We are seeking a dedicated and customer-focused Patient Access Representative to join our Emergency Department (ED) team. This role is essential in ensuring a smooth and compassionate experience for patients during their hospital visit. The ideal candidate thrives in a fast-paced environment, demonstrates exceptional interpersonal skills, and is comfortable working on their feet in an emergency room setting.

Key Responsibilities

• Accurately perform patient registration and insurance verification, ensuring collection of all required data elements for proper identification and billing.
• Update and maintain patient demographic information in the ADT system in accordance with departmental policies.
• Interpret physician orders to determine appropriate testing or admission criteria.
• Coordinate patient admissions and bed assignments to support timely and efficient patient placement.
• Identify out-of-network or non-participating insurance plans and communicate options to patients and providers, which may include rescheduling or canceling appointments.
• Obtain and validate insurance information using electronic medical records, transfer documentation, or eligibility tools.
• Provide courteous and accurate information to patients, families, visitors, and staff, including wayfinding assistance throughout the hospital.
• Prepare and scan documents into the electronic patient record system.
• Explain forms and processes to patients prior to obtaining signatures, ensuring all documentation is properly signed and witnessed.
• Assemble and disassemble patient charts and departmental documents per policy.
• Handle copying and faxing of documents to ancillary departments or physician offices.
• Maintain inventory of forms and supplies to ensure operational readiness.
• Assist with resolving patient account balances and billing inquiries.

Shift :  Seeking overnights and mid shift occasionally, rotating weekends.

Qualifications & Skills

Top Skills

Why Join Us?

This is a dynamic role for individuals who are passionate about helping others and thrive in fast environments. No two days are the same in the ED, and your work will make a meaningful impact on patients and their families during critical moments.

Pay and Benefits

The pay range for this position is $18.00 - $21.00 / hr.

Eligibility requirements apply to some benefits and may depend on your job

classification and length of employment. Benefits are subject to change and may be

subject to specific elections, plan, or program terms. If eligible, the benefits

available for this temporary role may include the following :

Workplace Type

This is a fully onsite position in Kankakee,IL.

Application Deadline

This position is anticipated to close on Oct 17, 2025.

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About TEKsystems :

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.