Summary
The Shipping Coordinator is responsible for managing and supporting all shipping and receiving operations. This role ensures timely and accurate delivery of goods, maintains documentation, and serves as a liaison between internal teams, carriers, and customers.
Pay Range : $28.85 per hour to $33.65 per hour
Key Responsibilities
- Coordinate and schedule truck shipments to meet customer delivery deadlines.
- Assign loading tasks to the shipping team and ensure efficient workflow.
- Respond to customer service inquiries regarding shipment tracking, proof of delivery, freight charges, and carrier selection.
- Prepare documentation for Canadian and international exports; monitor and reconcile outstanding shipments.
- Schedule pickups with common carriers and rail services.
- Audit prepaid freight invoices for accuracy and compliance.
- Record and maintain truck rates and charges for customer orders.
- Maintain up-to-date freight rate data for intrastate and interstate shipments.
- Ensure accurate documentation of shipments and bills of lading.
- Reconcile freight bills and resolve discrepancies.
- Generate bills of lading for domestic and export shipments.
- Communicate with local carriers to coordinate daily pickups.
Required Competencies
Communication : Strong verbal and written communication skills across all levels.Attention to Detail : High level of accuracy in documentation and data entry.Customer Focus : Committed to meeting customer needs while adhering to company policies.Adaptability : Comfortable with change and able to adjust to shifting priorities.Reliability : Dependable and consistent in meeting deadlines and responsibilities.Teamwork : Ability to collaborate effectively with diverse personalities.Initiative : Self-motivated with a proactive approach to problem-solving.Energy & Enthusiasm : Maintains a positive attitude and strong work ethic.Qualifications
Education : High school diploma or equivalent required.Experience : Minimum of 3 years in shipping, receiving, or logistics coordination.Math Skills : Proficient in basic math, including percentages, proportions, and freight calculations.Computer Skills : Proficient in Microsoft Office (Word, Excel) and shipping / logistics software.Licenses / Certifications : None required.Physical Requirements
Regular use of hands and fingers; frequent communication via phone and email.Frequent sitting; occasional standing and walking.Reasonable accommodation may be made for individuals with disabilities.