Overview
Position : Atlassian Administrator
Company : Kunz, Leigh & Associates
Location : Remote, United States
Education : Master Degree
Industry : Information Technology
Job Status : Full-time
Responsibilities
Who We Are :
We are honored to be named a Top Workplace by the Detroit Free Press for six consecutive years. KL&A offers flexibility in work location and style, supporting remote, in-office, or hybrid arrangements to fit the employee's needs.
Who You Are :
You thrive in versatile environments, manage multiple projects, and design solutions that grow with the client's business. You build relationships and become a trusted partner while collaborating with teams to deliver client-focused outcomes.
About the Role :
As the Atlassian Administrator, you will help build a practice within KL&A by designing, implementing, configuring, and customizing Jira and Confluence to meet client needs. You will collaborate with teammates to design and plan implementations, establish and maintain client relationships, recommend solutions, provide product support, mitigate risks, and manage project scope.
Required Skills & Experience
- Must be legally authorized to work in the US without a current or future need for visa sponsorship
- 2+ years of relevant experience, with a focus on Atlassian cloud products
- Hands-on experience using, implementing, integrating, maintaining, configuring, and customizing Jira Cloud, Jira Service Management (JSM), Jira Software, Jira Work Management (JWM), and Confluence
- Experience developing custom configuration and automation for Jira and Confluence (workflows, schemes, custom fields, screens, notifications, permissions, queues, etc.)
- Knowledge of Agile, Waterfall, ITSM, and ESM practices and how to apply them
- Experience working with clients to understand business processes and requirements to design functional solutions
- Understanding of how business needs drive implementation approaches
- Ability to convey information effectively to diverse audiences
- Self-motivated with a desire to learn and grow
- Strong emotional intelligence and interpersonal skills
- Excellent verbal and written communication skills (English) with ability to build relationships with internal and external stakeholders
- Ability to travel to the Okemos, MI office up to four (4) times per year
Bonus Skills
Bachelor\'s Degree or higherCurrent Atlassian Certification (ACP)Experience installing, configuring, and rolling out marketplace apps (e.g., Tempo, EazyBI)Experience creating process maps, flowcharts, and related artifactsKnowledge of Jira Data Center setup and configurationUnderstanding of ITIL and change management conceptsPrevious software development experienceExperience in government domainCompensation & Perks
Competitive salaries with bonus potentialThree weeks of paid vacation (prorated first year)40 days of paid sick time (prorated first year)Paid parental leaveFamily building assistance (adoption reimbursement, IVF counseling, etc.)401(k) with immediate employer matchWorkspace customization bonusOngoing education and training reimbursementEmployee recruiting incentivesMonthly communication reimbursementPremium healthcare insurance (medical, dental, vision) for individuals, families, and domestic partnersFlexible Spending Accounts for dependent care and medical careEmployer-paid group long-term disability and group life insuranceVoluntary insurance options (pet, critical illness, AD&D, life)Awesome co-workers!Work Environment
KL&A supports flexible scheduling and remote work; interviews are virtual. New employees may be onboarded virtually, in-person, or in a hybrid schedule, with the necessary tools provided for successful employment regardless of location.
Equal Opportunity Employer : Kunz, Leigh & Associates provides equal employment opportunities (EEO) to all employees and applicants without regard to race, color, religion, sex, national origin, age, disability or genetics. The company complies with applicable state and local nondiscrimination laws in every location, including terms of recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status is prohibited and may result in disciplinary action up to discharge.
Job Details : Job Type : Full-time
Compensation : $70,000.00 - $85,000.00 per year
Benefits :
Dental insuranceFlexible spending accountHealth insuranceHealth savings accountLife insurancePaid time offParental leaveProfessional development assistanceTution reimbursementVision insuranceExperience level : 2 years
Schedule : 8 hour shift, Monday to Friday
Work Location : Remote
Keywords : Closed Date : 2025-11-02
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