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Atlassian Administrator
Atlassian AdministratorKunz, Leigh & Associates • United, PA, US
Atlassian Administrator

Atlassian Administrator

Kunz, Leigh & Associates • United, PA, US
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Overview

Position : Atlassian Administrator

Company : Kunz, Leigh & Associates

Location : Remote, United States

Education : Master Degree

Industry : Information Technology

Job Status : Full-time

Responsibilities

Who We Are :

We are honored to be named a Top Workplace by the Detroit Free Press for six consecutive years. KL&A offers flexibility in work location and style, supporting remote, in-office, or hybrid arrangements to fit the employee's needs.

Who You Are :

You thrive in versatile environments, manage multiple projects, and design solutions that grow with the client's business. You build relationships and become a trusted partner while collaborating with teams to deliver client-focused outcomes.

About the Role :

As the Atlassian Administrator, you will help build a practice within KL&A by designing, implementing, configuring, and customizing Jira and Confluence to meet client needs. You will collaborate with teammates to design and plan implementations, establish and maintain client relationships, recommend solutions, provide product support, mitigate risks, and manage project scope.

Required Skills & Experience

  • Must be legally authorized to work in the US without a current or future need for visa sponsorship
  • 2+ years of relevant experience, with a focus on Atlassian cloud products
  • Hands-on experience using, implementing, integrating, maintaining, configuring, and customizing Jira Cloud, Jira Service Management (JSM), Jira Software, Jira Work Management (JWM), and Confluence
  • Experience developing custom configuration and automation for Jira and Confluence (workflows, schemes, custom fields, screens, notifications, permissions, queues, etc.)
  • Knowledge of Agile, Waterfall, ITSM, and ESM practices and how to apply them
  • Experience working with clients to understand business processes and requirements to design functional solutions
  • Understanding of how business needs drive implementation approaches
  • Ability to convey information effectively to diverse audiences
  • Self-motivated with a desire to learn and grow
  • Strong emotional intelligence and interpersonal skills
  • Excellent verbal and written communication skills (English) with ability to build relationships with internal and external stakeholders
  • Ability to travel to the Okemos, MI office up to four (4) times per year

Bonus Skills

  • Bachelor\'s Degree or higher
  • Current Atlassian Certification (ACP)
  • Experience installing, configuring, and rolling out marketplace apps (e.g., Tempo, EazyBI)
  • Experience creating process maps, flowcharts, and related artifacts
  • Knowledge of Jira Data Center setup and configuration
  • Understanding of ITIL and change management concepts
  • Previous software development experience
  • Experience in government domain
  • Compensation & Perks

  • Competitive salaries with bonus potential
  • Three weeks of paid vacation (prorated first year)
  • 40 days of paid sick time (prorated first year)
  • Paid parental leave
  • Family building assistance (adoption reimbursement, IVF counseling, etc.)
  • 401(k) with immediate employer match
  • Workspace customization bonus
  • Ongoing education and training reimbursement
  • Employee recruiting incentives
  • Monthly communication reimbursement
  • Premium healthcare insurance (medical, dental, vision) for individuals, families, and domestic partners
  • Flexible Spending Accounts for dependent care and medical care
  • Employer-paid group long-term disability and group life insurance
  • Voluntary insurance options (pet, critical illness, AD&D, life)
  • Awesome co-workers!
  • Work Environment

    KL&A supports flexible scheduling and remote work; interviews are virtual. New employees may be onboarded virtually, in-person, or in a hybrid schedule, with the necessary tools provided for successful employment regardless of location.

    Equal Opportunity Employer : Kunz, Leigh & Associates provides equal employment opportunities (EEO) to all employees and applicants without regard to race, color, religion, sex, national origin, age, disability or genetics. The company complies with applicable state and local nondiscrimination laws in every location, including terms of recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status is prohibited and may result in disciplinary action up to discharge.

    Job Details : Job Type : Full-time

    Compensation : $70,000.00 - $85,000.00 per year

    Benefits :

  • Dental insurance
  • Flexible spending account
  • Health insurance
  • Health savings account
  • Life insurance
  • Paid time off
  • Parental leave
  • Professional development assistance
  • Tution reimbursement
  • Vision insurance
  • Experience level : 2 years

    Schedule : 8 hour shift, Monday to Friday

    Work Location : Remote

    Keywords : Closed Date : 2025-11-02

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    Administrator • United, PA, US