Program Coordinator - West Central Indiana
Soccer Shots Central Indiana is a fast growing, intro-to-soccer program offered throughout the Central Indiana area. Through relationships established with private childcare centers, in addition to public "park" programs, Soccer Shots Central Indiana is currently serving over 6,500 children, between the ages of 2 and 10, each year. Our motivation is to impact children in both soccer education and character development with application to all areas of children's lives. We are motivated by a desire to see children experience the game of soccer and to enjoy the rewards that participation in the game offers. Our mission is simple : to positively impact children's lives through the game of soccer.
The role of the WCI Program Coordinator is responsible for leading, managing, and overseeing all aspects of day-to-day operations for WCI, and to be in direct contact with other Leadership Team members for each department. This position is accountable for the training of the WCI coaching team, while maintaining the professional quality and high standard of excellence of the company. As part of the leadership team, the WCI Program Coordinator will be expected to play an active role in the growth, success, and impact of Soccer Shots Central Indiana in the community and will represent Soccer Shots Central Indiana with excellence. The WCI Program Coordinator must have a passion for working with young children and soccer, great communicative and interpersonal skills, and the ability to encourage and provide constructive, candid criticism when needed. The WCI Program Coordinator responsibilities include, but are not limited to, the following :
1) COACH RECRUITMENT
a. WCI Hiring
A. Conduct on-the-job interviews at program locations (second stage interviews)
B. Recommend potential hires to Recruitment & Sales Coordinator and Director of Coaching for hiring decisions
2) APPRENTICESHIP PROGRAM / COACH TRAINING
a. Accountable for overseeing the apprenticeship / training program in WCI
A. Curricula implementation
B. Online training (attendance sheet protocol, timesheets, etc)
C. Administrative procedures training (forms, reminders, posters, trial slips, etc)
D. Mentor full-time / lead coaches to successfully complete the training process
E. Event training (open house, birthday parties, etc with help of HR & Event Coordinator)
F. Demo training
G. Camp training
b. Continuing education
A. Attend (with WCI coaches) and help execute pre-season coach training meetings at Carmel offices (four per year)
B. Curricula improvement (notes, tips, tricks, etc)
C. Executing coaching videos for the curriculum (in coordination with the Director of Coaching)
c. Evaluating
A. Two evaluations each season, per coach (eight per year) in coordination with the Director of Coaching
B. Evaluation schedule set-up prior to start of each season (must be tracked with spreadsheet)
C. Yearly reviews for full-time coaches with Director of Coaching (seasonal / quarterly when warranted)
D. Coach promotion recommendations to Director of Coaching
d. Firing
A. Discuss potential firing decisions with Director of Coaching
3) COACH OPERATIONS & TEAM CULTURE
a. WCI Coach Operations
A. Coordinate information for weekly emails with Administrative Director / Execute weekly emails
B. Coordinate all scheduling with Administrative Director (seasonal, open houses, birthday parties, demos, camps, demos)
C. Coordinate parent communication pieces with Administrative Director (player of the week, meet the coach, summary / welcome packets, mid-season reports, end-of-season certificates / report cards, etc)
D. Equipment, gear, and prize management
E. Administrative materials management and executing on-site marketing at all locations (forms, reminders, posters, trial slips, etc)
F. Attendance sheet audit (weekly)
b. WCI Team culture
A. Informal coach check-ins / coach pulse (two times per season minimum, per coach must be tracked with spreadsheet)
B. Coach retention plan
C. Coach recognition
D. Attend team socials with WCI coaching staff (two per year)
E. Attend community outreach events with WCI coaching staff
4) ACCOUNT MANAGEMENT & BUSINESS DEVELOPMENT
a. Develop, manage, and expand relationships
b. Accountable for four school visits per week (must be tracked with spreadsheet)
c. Accountable for problem solving at locations, including communication with coaches, immediate school visits when needed, cancellations and changes, etc (communicate changes and cancellations to Administrative Director)
d. Confirm season dates and schedules
e. Coordinating and delivering director / staff gifts
f. Phone calls / emails to customers to get extra feedback (FORD Tool, NPS, etc)
g. Support sales with Recruitment & Sales Coordinator
5) COACHING
a. Lead coach for up to 35 sessions per week (coaching, responsibilities / requirements below)
b. May add on sessions (over 35 / week) for additional pay, as long as other job responsibilities are being met
c. Master substitute for all sessions
d. Install marketing signs prior to seasons, when required
A. Pre-Class Preparation :
Always prepare in advance so that you don't feel "off your game" when you have the kids on the field. This includes : reading and preparing the curriculum, confirming condition of equipment, printing attendance sheet, checking address / directions / maps.
Arrive Early. "On-Time" is Late :
This means getting to your site at least 10-15 (schools) and 15-20 (parks) minutes early so you are set up and children are on the field at scheduled start time. This is very important! Try not to let parent or teacher questions impede you from getting your kids class to start on time (arriving early allows time for questions, especially during the first few weeks of the season). If you can answer a quick question on your way, do so, otherwise, ask the adult if you could get back to them after class and mention that you have to get the group started on time (then get back to them; don't forget!).
B. ON-SITE COACHING
Enhance the Relationship :
Coach Amazing Classes :
Clean Up :
Program Coordinator • West Lafayette, IN, US