Job Description
Job Description
About Rev.io
Rev.io provides configurable software for billing, customer management, business management, payments, analytics, provisioning, and automation to service providers in telecommunications, Wireless & IoT, managed IT services, A / V, security integration, and other related industries. Our modern, cloud-based software delivers the industry’s most complete quote-to-cash experience, enabling our clients to grow their revenue efficiently.
Rev.io is an Atlanta-based company with offices in Atlanta and West Virginia. We have more than 21 years in business serving our clients. While we are very experienced in what we do, we are still growing rapidly, and we are looking for exceptional people who are excited to join us on a career-defining journey.
In all of our daily work, each of us is guided by our mission, vision and “ACT TOP” values.
Our Mission : To help clients grow revenue efficiently.
Our Vision : To be the best billing & back-office software company in the world by providing innovative solutions and extraordinary service to our clients and end users.
Our ACT TOP Values :
- Achieving Extraordinary Results : Doing more than expected and pursuing a higher standard of work without compromising your job responsibilities.
- Caring For Employees, Clients and Community : Demonstrating empathy and concern by helping those who are most in need.
- Take Responsibility and Act Like An Owner : Being accountable and doing the right thing even when no one is watching.
- Transparent Leadership : Communicating openly, regardless of title or situation.
- Opportunity To Make a Positive Difference : Recognizing situations and taking action to produce a better outcome.
- Passion For Innovation : Enthusiastically finding new solutions to improve efficiency.
In a recent national survey, 97% of our employees agreed that Rev.io is a Great Place to Work compared to 57% agreement at comparable US-based companies, Rev.io stands out as a place where team, values and culture combine to create an amazing work environment!
About The Role : This hybrid role combines deep expertise in software engineering with AI / ML innovation. You’ll join development efforts across both traditional and AI-powered systems, and serve as a technical bridge between LLMs, cloud solutions, and scalable software architecture.
The Software Engineer – AI Solutions role will report directly to the Engineering Manager, and will work closely with the Engineering team, and other technology leaders to ensure that existing and new data solutions follow best practices and are highly performant.
Key Responsibilities :
AI & Machine Learning
Design, build, and optimize AI-powered applications using Azure OpenAI, LangChain, and Semantic KernelImplement, fine-tune, and prompt-engineer large language models (LLMs) for Rev.io’s business use casesArchitect and manage vector databases, indexes, and retrieval pipelinesEnsure AI systems are secure, scalable, and aligned with enterprise software best practicesStay ahead of AI trends, recommending tools and techniques that align with Rev.io’s innovation goalsSoftware Engineering
Contribute to full-stack software development using .NET, SQL, React / Typescript, and PythonParticipate in sprint planning, backlog refinement, and architectural alignment for cross-functional teamsPerform hands-on coding for high-impact, complex system componentsEngage and mentor in code reviews and architecture sessions with team membersWork closely with Product and Design to deliver scalable, performant featuresAssist in troubleshooting and resolving production issues with AI or application layersChampion Agile principles, DevOps, and continuous improvement initiativesRequirements :
Bachelor’s degree in Computer Science, Data Science, or related field (or equivalent experience)5+ years in software engineering (preferably with leadership experience)3+ years hands-on with LLMs, Azure OpenAI, LangChain / Semantic Kernel, vector databasesStrong coding skills in both AI contexts (Python, prompt engineering) and enterprise development (.NET, React / TypeScript, SQL)Embody Extreme Ownership principles, as outlined by Jocko Willink, by taking full responsibility for your work, proactively tackling challenges, and contributing to team success with discipline and accountabilityExcellent communication and cross-functional collaboration skillsAbility to translate AI concepts to business leaders and technical peersFamiliarity with CI / CD, Azure DevOps, cloud-native architecture a strong plusEmployment eligibility is limited to individuals who currently reside in one of the following states : Florida, Georgia, Iowa, Kentucky, Maryland, Michigan, Missouri, North Carolina, Nebraska, New York, Ohio, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Virginia, Washington, Wisconsin, or West Virginia.
Benefits and Perks :
Generous HSA employer contribution401k with generous company match and immediate vestingUnlimited PTOPaid Parental LeaveCompany paid for life and disability insuranceMonthly tech reimbursementMonthly fitness reimbursementEducation and development stipendTime off to volunteer at the organization of your choice, as well as company-level volunteer opportunitiesClear and documented career path for your positionTrue open-door policy with opportunities to give feedback to leadership on a continual basis through 1 : 1 sessions multiple times per yearAt Rev.io no employee or applicant will be treated less favorably on the grounds of their sex, marital status, race, color, nationality or ethnic or national origin, disability, gender, sexual orientation, gender identity, age, pregnancy or maternity, marital or civil partner status, or religion or belief. By clicking submit below, you consent to allow Rev.io to store and process the personal information submitted above.
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