BUSINESS DEVELOPMENT MANAGER

Job Description

Job Description

Description :

Our dealership is seeking an automotive BDC Manager to add to our growing team. Our call center will focus on providing world class customer service on all inbound and outbound calls. This individual is responsible for organizing and directing the daily activities regarding our call center.

They will act as the “first line” of our dealership, by providing customers with a professional, courteous,.

Responsibilities

• This individual is responsible for organizing and directing the daily activities regarding our call center
• They will act as the “first line” of our dealership, by providing customers with a professional, courteous, and consistent experience though the use of effective telephone communication skills
• Field phone calls from customers and potential customers with ultimate goal of providing excellent customer service
• Follow-up with both sold and unsold customers to ensure their satisfaction
• Generate leads by setting appointments on inbound calls
• Maximize the effectiveness and profitability of the dealership’s marketing efforts
• Assist the sales department’s efforts to increase automotive sales
• Run and collect metric reports

Requirements :

MUST HAVE AUTOMOTIVE BDC EXPERIENCE IN A DEALERSHIP SETTING.

We start the hiring process with 300+ dealerships across Illinois to connect top talent with the right opportunity. This is a direct-hire role—no temp service.

Are you a driven leader with experience in automotive sales and internet leads? We're seeking a BDC Manager to lead a high-performing team focused on lead conversion, customer engagement, and revenue growth.