Front End Manager

PAY-AND-SAVE, INC.

JOB DESCRIPTION

JOB TITLE : Front End Manager

DEPARTMENT : Grocery

CATEGORY : All Locations

II. OVERVIEW :

This description is intended to outline the primary responsibilities, general nature and level of work being performed by teammates assigned to this position. It is not intended to be an exhaustive list of all responsibilities, duties, and competencies of the Front End Manager. The incumbent may be assigned other duties and responsibilities.

III. JOB SUMMARY :

Responsible for achieving and maintaining extraordinary customer service by managing the entire front end to build sales and achieve goals while fostering an environment that produces high levels of customer and teammate satisfaction and morale while operating the Front End according to company policies. Serves as a model for customer service and other vital behaviors, and instills this value in all teammates. Creates an environment for continual learning and encourages an open dialogue among teammates. Provides leadership and motivation within the store to promote a culture reflective of Lowe's guiding principles, core values, and vision.

IV. JOB RELATIONSHIPS :

• Responsible To :

Store Manager / Assistant Store Manager

Front End Teammates. All store teammates in the absence of Store Management.

Frequent contact with all teammates, customers, corporate office and vendors. Occasional contact with teammates from other locations.

V. JOB DUTIES :

VI. MINIMUM REQUIREMENTS :

Training and Experience :

Knowledge, Abilities and Skills :

problem-solving skills. Knowledge of retail operations. Ability to work independently and deal with a variety of concrete variable. Ability to supervise effectively.

Licenses, Registration and Certification :

VII. WORKING CONDITIONS :

VIII. PHYSICAL REQUIREMENTS :

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