Product Manager - Live Video Monitoring

Job Description

Job Description

Description : Job Summary

We are seeking a results-driven Product Manager to oversee the functional execution of our Live Video Monitoring operations across Sales, Technical Services, Installation, and Monitoring teams. This role will have a direct impact on the overall financial performance of the Live Video Monitoring product line, ensuring operational efficiency, customer satisfaction, and profitability. The ideal candidate will possess strong leadership and strategic planning skills to align cross-functional teams with the organization's financial and operational goals.

Key Responsibilities

Cross-Functional Coordination :

• Serve as the operational link between Sales, Technical Services, Installation, and Monitoring teams to ensure smooth product execution.
• Facilitate regular cross-departmental meetings to address challenges, share updates, and drive process improvements.
• Ensure alignment of team goals with the overall Live Video Monitoring strategy and financial targets.

Financial Performance

Sales Integration :

Product Technical Leadership :

Installation Oversight :

Central Station Monitoring Operations Management :

Data-Driven Decision Making :

Client & Stakeholder Engagement :

Requirements : Experience

Skills

Education

Preferred Qualifications

Benefits

The Product Manager reports directly to the President and is accountable for delivering results aligned with strategic goals, providing regular updates, and ensuring the Live Video Monitoring operations meet organizational objectives.

About Our Company

DGA Security is a high-growth security technology company. Many of the world’s iconic brands trust DGA’s suite of security and monitoring services to protect their businesses, real estate and retail presences across North America. With over fifty years of market dominance, we are a rock-solid company that is lucky enough to leverage today’s evolving technologies to enjoy continued aggressive growth.

From the moment you walk into our beautiful offices, you get the right entrepreneurial vibe with all the excitement and benefits you would expect. However, DGA is serious about fostering a healthy work / life balance and time spent with the team will confirm that. Most importantly you will have the chance to surround yourself with some of the best and brightest people around.

DGA is an Equal Opportunity Employer. Here, we believe that embracing innovation is not just a core value, but a responsibility. We are committed to building an inclusive and diverse workplace where everyone, regardless of race, gender, age, disability, sexual orientation, religion, or any other characteristic, feels valued and supported. We provide equal opportunities to all applicants and employees and strive to foster a culture where differences are celebrated, and everyone's voice is heard. Your unique perspectives and experiences are what drive us forward.