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Academic Success Coordinator II
Academic Success Coordinator IIUniversity of Houston - Downtown in • Houston, TX, US
Academic Success Coordinator II

Academic Success Coordinator II

University of Houston - Downtown in • Houston, TX, US
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Department : Academic Advising Salary : $47,731 - $52,000

Job Summary

The Academic Success Coordinator II provides proactive and holistic academic and career advising to prospective, new, transfer, continuing, and re-admitted students in assigned caseload.

Duties

  • Provides academic advising to all new and returning students and develops individualized programs of study for each student
  • Creates official degree plans for current students and meets with prospective students to help provide unofficial academic planning
  • Advises students in career exploration, networking, and job-seeking strategies and promotes career fairs for internships and job searches. Contributes to workshops / events as a facilitator
  • Provides preliminary evaluation of transcripts and submit articulation requests for the respective college
  • Serves as a student advocate and assists students by making appropriate referrals to financial aid, Student Business Services, Learning Support, Counseling Services, and other campus services
  • Maintains continuous communication with students via email, telephone, and in-person. Run communication campaigns in venues such as EAB and support efforts with the Early Alert, and Mid-term grades for assigned caseload
  • Interprets and maintains online data and resource files related to this position in student information system and advising software
  • Trains students on how to use advising tools, degree audits, course prerequisites and serves students on academic probation
  • Supervises student workers, if needed
  • Supports retention and timely graduation efforts for college and UHD students
  • Assists with First Time in College (FTIC) and transfer orientation sessions
  • Participates in on and off-campus recruitment and registration activities with Houston area community colleges, high schools, and community events
  • Participates, attends, and assists with pre-commencement and commencement ceremonies / activities
  • Maintains a strong, positive, and collaborative relationship with the College Leadership, Enrollment Management, and Faculty

Marginal Duties

  • Performs all other duties as assigned

    • Supervisory Responsibilities

    Direct Reports :

  • May supervise Student Employees

    • Delegation of Work :

  • May assign work to subordinate(s)

    • Supervision Given :

  • May supervise the work of student workers

    • Qualifications

    Required Education :

  • Bachelor's degree

    • Required Experience :

  • Minimum of three (3) years in academic advising or student support experience within higher education

    • License / Certification :

  • None required

    • Preferred Qualifications

  • None

    • Knowledge, Skills, and Abilities

    Knowledge :

  • Knowledge of trends, issues, and accepted practices relevant to the position

    • Skills :

  • Strong interpersonal skills, and proven experience working with students, parents, faculty, and staff
  • Excellent computer proficiency (MS Office Word, Excel, and Outlook)

    • Abilities :

  • Strong ability to work under pressure and meet deadlines, while maintaining a positive attitude and providing exemplary student service
  • Proven ability to work with higher education software systems, analyze data, produce reports, and implement systems to monitor and manage staff productivity.
  • Commitment to serving a representative and diverse faculty, administrative staff, and student body

    • Work Location and Physical Demands

    Primary Work Location :

  • Works in an office environment or at off campus locations for recruitment and advising events

    • Physical Demands :

  • Work is normally performed in a typical interior work environment which does not subject the employee to any unpleasant elements
  • Position is physically comfortable; individual has discretion about walking, standing, etc
  • Work environment involves minimal exposure to physical risks
  • Typical work occurs during business hours Monday through Friday however this position may require flexible hours as needed to include evenings and weekends serving students in virtual, on-, and off-campus
  • Complies with all UHD and UH system policies and procedures

    • All positions at the University of Houston-System are security sensitive and will require a criminal history check.

    The University of Houston System and its universities are Equal Opportunity Institutions. Everyone is encouraged to apply.

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    Academic Coordinator • Houston, TX, US