City of Norfolk, VA is hiring : Library Assistant II in Norfolk

Salary : $40,959.61 - $68,433.26 Annually

Location : Norfolk, VA

Job Type : Intermittent Temporary

Job Number : 13212

Department : Library

Opening Date : 09 / 26 / 2025

Closing Date : 10 / 6 / 2025 11 : 59 PM Eastern

Description

The City of Norfolk's Department of Libraries is currently seeking a part-time Library Assistant II for its Janaf Branch. This position assists with the daily operations of the library. Performs administrative duties including typing, filing, ordering supplies, and assisting with events. Provides customer service to patrons by providing information, promoting general usage of facilities, and operating all library equipment.

The Norfolk Public Library offers equal opportunity access to information, high quality book and multimedia materials, programs, exhibits, online resources, and technology to meet the needs of our diverse community for life-long learning, cultural enrichment, and intellectual stimulation. To fulfill its mission, the Library employs a knowledgeable, well-trained staff committed to excellent service and civility.

Essential Functions

Essential functions include but are not limited to :

• Performs circulation activities by checking materials in and out, reserving material requests, registering new patrons, coordinating interlibrary loans and collecting fees.
• Provides customer service by providing assistance with computers and equipment, searching database for information and resources and recommending reading material.
• Performs administrative duties by preparing statistical reports, ordering supplies, opening mail, distributing library materials, replacing damaged materials, and preparing lost book forms.
• Assists with events by setting up displays and researching and preparing information about authors.
• Assists with the receiving and ordering of new library materials using the on-line computer program by entering and checking the received orders and assisting with the creation of selection lists and purchase orders.

Education / Experience

Work requires knowledge of a specific vocational, administrative, or technical nature which may be obtained with six months / one year of advanced study or training past the high school equivalency. Junior college, vocational, business, technical or correspondence schools are likely sources. Appropriate certification may be awarded upon satisfactory completion of advanced study or training.

One year of experience in library or related customer service work..

Additional Information & Requirements

Work Hours : 20 hours per week; evenings and weekends

If you are hired October 5, 2010, or after to a position with City of Norfolk Retirement System benefits, you will be required to contribute five percent (5%) of your salary toward your retirement benefit. This will be a pre-tax payroll deduction.

If you are hired January 1, 2022, or after to a position with Virginia Retirement System (VRS) benefits, you will be required to contribute five percent (5%) of your salary toward your retirement benefit. This will be a pre-tax payroll deduction.

NOTE :

The benefits described above are broad generalizations. The specific benefits that an employee may be eligible for are governed by City regulations, as applicable to job type.

Non-City

Positions listed with a job type designation of "Non-City" are not subject to the benefits descriptions above. Refer to the content of the job posting for information regarding these positions.

01

The following Supplemental Questions are specific to the position for which you have applied to assist the hiring manager in screening applications for specific experience being sought. Please be specific in answering these questions as they will be used to evaluate which applications will be given further consideration in the process. Do not answer "see resume" or "see application" as these are not valid answers. Please note that if you are invited to be interviewed by the department, your responses to the following questions may be subject to verification.

02

Are you a current or previous City of Norfolk employee?

03

Please provide an explanation of any periods of unemployment that are 30 days or longer. Indicate N / A if you have not experienced any periods of unemployment.

04

Please select the highest level of education you have completed.

05

How many years of library experience, including unpaid and volunteer experience, do you have?

06

Please describe your experience working in libraries. If no experience, type N / A.

07

How many years of customer service experience, including unpaid and volunteer experience, do you have?

08

This position requires a proficient level of computer skills. Please select the response that best describes your computer skill level, including using Microsoft Office (Word, Excel, and PowerPoint).

09

This position requires the ability to work nights and weekends. Are you able and willing to accept this scheduling requirement?

10

This position may require short or long term assignment at alternate locations. Are you able and willing to accept this scheduling requirement?

11

Do you have a valid driver's license?

12

Please indicate your veteran status. (A copy of your long form DD-214 may be required)

Required Question