Account ManagerLandCare • Naples, FL, US

Account Manager

LandCare • Naples, FL, US

job_description.job_card.30_days_ago

serp_jobs.job_preview.job_type

serp_jobs.job_card.full_time

serp_jobs.filters_job_card.quick_apply

job_description.job_card.job_description

THE POSITION

This position is a high-impact role, working closely with the Branch Manager, Production Manager, and production teams to create and maintain meaningful client relationships. This person will manage existing relationships, develop new business opportunities, and identify networking opportunities within the industry.

WHAT YOU WILL BE DOING

Client Service and Retention

Drive customer satisfaction and retention by understanding the individual needs of our customers and the spaces that bring them joy and peace
Provide excellent service and communication with a focus on problem-solving
Promote high standards for customer service, safety, and LandCare's culture
Provide organizational management, leadership and communication between the client and production team
Maintain LandCare's Landscape Quality Audit process in conjunction with the Production Manager to identify property maintenance needs and enhancement opportunities
Create client proposals, contracts, and recommendations and estimates that are designed to meet each client's objectives
Coordinate between client expectations and production reality to ensure every project reflects our commitment to quality
Promote sustainable solutions that create landscapes supporting the health of the planet while meeting client needs

New Business Development

Identify new business opportunities by cultivating and maintaining business relationships with existing customers

Actively prospect for potential clients and pursue new business relationships through authentic relationship building

Participate in, organize, and lead networking events to foster relationships with potential and existing customers as both a leader in the industry and a representative of LandCare

Engage with property owners who understand the transformative power of thoughtfully designed outdoor environments that benefit both people and the planet

Professional Development

Participate in programs that focus on building operational excellence

Engage in networking and growth opportunities through our Women's Initiative Network

Join Book Clubs and other learning initiatives that foster continuous professional growth

Access mentorship and training programs designed to advance your career in meaningful ways

Benefits

Besides the great team environment and the ability to work outside, we also have a strong benefits package for our team members :

Competitive base salary

Team based profit sharing program

401K for all employees with 3.5% company match

Company-provided vehicle

Medical, dental, and vision coverage

Paid Time Off Policy + 9 corporate holidays

Formal training and development program

serp_jobs.job_alerts.create_a_job

Account Manager • Naples, FL, US

Job_description.internal_linking.related_jobs