Hybrid Clinical Health Advocate (RN)

Job Description

Job Description

Salary : $75,000 - $115,000

About Us

CloseKnit is currently hiring a DMV (D.C., Maryland, Virgina) based hybrid registered nurse (RN) to join our team as a Clinical Health Navigator. We are an advanced primary care practice supporting in person and virtual care across all 50 states, committed to providing high-quality, team-based care that integrates seamlessly with our patients' lives. Our model prioritizes clinical excellence, patient engagement, and innovative care delivery. In addition to primary care, we lead a national advocacy program that helps patients navigate the health care system and access the care they need. We are seeking a dedicated Clinical Health Navigator (RN) to join our team and make a meaningful impact.

Role Overview

As a Clinical Health Navigator, you will play a critical role in delivering patient-centered care and clinical guidance across our hybrid primary care practice and advocacy program. This position requires a registered nurse (RN) with strong clinical knowledge, excellent communication skills, and the ability to provide compassionate support to patients navigating their healthcare journey. You will collaborate with internal and external providers, medical assistants, and health guides to address patient needs, support complex care coordination, and deliver outstanding service.

Key Responsibilities

Clinical Triage, Navigation, & Patient Support :

• Serve as the first point of contact for symptomatic patients providing virtual and / or in person clinical triage in a fast-paced, critical-thinking environment for urgent and complex care needs in line with clinical validated and recognized Nursing Standards of Care.
• Provide timely responses to non- clinically urgent patient inquiries, leveraging evidence-based guidelines.
• Support patients with chronic conditions, ensuring they understand their care plans and have access to necessary resources.
• Answer questions about lab results, medication management, and health conditions, and escalating issues to providers when necessary.

Care Coordination & Patient Advocacy :

Collaboration & Team Integration :

Documentation & Compliance :

Qualifications

Required :

Preferred :

Skills & Competencies