Strategic Account Manager - Mail Innovations

Strategic Account Manager – Mail Innovations

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Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level.

Job Description

The Strategic Account Manager generates new business and manages customer relationships for Mail Innovations' (MI) large accounts. He / She is responsible for meeting and exceeding established individual sales plans. This position maintains a strategic partnership with UPS's Small Package sales team to obtain sales leads and develop enterprise bundled account strategies. He / She cultivates key relationships internally and externally to achieve sales results and high levels of customer satisfaction. This position stays abreast of competitive and industry knowledge to deliver enterprising customer solutions.

In addition, the Strategic Account Manager develops a deep understanding of clients' mailing operations and leverages UPS solutions to enhance efficiency, reduce costs, and drive long-term growth. This role identifies areas of opportunity within existing accounts, executes business reviews with decision makers, and collaborates cross-functionally to ensure seamless service delivery. He / She actively participates in strategic planning, prepares custom proposals, and leads solution presentations. The incumbent also ensures CRM data is accurately maintained and provides regular forecasting updates to sales leadership.

Preferred Qualifications

• Bachelor's Degree (or internationally comparable degree) in Business, Marketing, Logistics, or a related field - Preferred
• Minimum 3 years of experience in strategic sales, logistics, or account management - Required
• Strong understanding of direct mail logistics, USPS regulations, or e-commerce fulfillment preferred - Preferred
• Proven track record of building and expanding enterprise-level client relationships - Required
• Excellent communication, presentation, and negotiation skills - Required
• Proficiency in Microsoft Office Suite and CRM platforms (e.g., Salesforce) - Required
• Ability to travel and work flexible hours as needed - Required

Basic Qualifications

Employee Type

Permanent

UPS is committed to providing a workplace free of discrimination, harassment, and retaliation.

Other Criteria

UPS is an equal opportunity employer. UPS does not discriminate on the basis of race / color / religion / sex / national origin / veteran / disability / age / sexual orientation / gender identity or any other characteristic protected by law.

Pay Range

The salary range for this position is $0.00 / year to $0.00 / year. Actual compensation is based on various factors such as location, job-related knowledge, skills, education / training, and work experience. This position is eligible for our sales incentive plan and offers the annual management incentive plan, subject to applicable eligibility requirements. Incentives are not guaranteed and are dependent upon individual and / or company performance. Our company offers the following benefits for this position, subject to applicable eligibility requirements. Medical / prescription drug coverage, Dental & Vision Benefits, Flexible Spending Account, Health Savings Account, Dependent Care Flexible Spending Account, Basic and Supplemental Life Insurance & Accidental Death and Dismemberment, Disability Income Protection Plan, Employee Assistance Program, Educational Assistance Program, 401(k) retirement program, Vacation, Paid Holidays and Personal time, Paid Sick / Family and Medical Leave time as required by law, Discounted Employee Stock Purchase Program.

Seniority Level

Mid-Senior level

Employment Type

Full-time

Job Function

Sales and Business Development

Industries

Truck Transportation

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