Overnight Closer

Customer Service Representative

Responsible for new member sales and creating a positive member experience by providing a superior level of customer service to members, prospective members, and guests.

Essential duties and responsibilities include :

• Greeting and meeting potential members, providing a great customer experience.
• Handling front desk related tasks including answering phone calls in a polite and friendly manner to assist with questions or concerns, taking info calls and tours, and assisting in member check-ins, sign-ups, cancellations, BCM amenity usage, and updating member account information.
• Facilitating member services issues and questions and forwarding to Club Manager / Manager in Training / Team Lead as needed.
• Helping maintain the neatness and cleanliness of the club.

Essential behavior requirements include :

Minimum qualifications include :

Physical demands include :

Benefits include :

Compensation : $11.00 per hour.

Join the club and be part of a team that is inspiring, motivated, and fun-loving. Planet Fitness is one of the largest and fastest-growing franchisors and operators of fitness centers in the United States, with more than 2,000 locations in all 50 states, the District of Columbia, Puerto Rico, Canada, the Dominican Republic, Panama, Mexico, and Australia. We are always looking for talented individuals to join our team!

Our member mission says it best : our product is a tool, a means to an end; not a brand name or a mold maker, but a tool that can be used by anyone. To use our product, members need to feel inspired and motivated. That's where you come in. If you're looking for a place where you can make a difference in a customers life, youve found it. Come to add your mojo to the Judgement Free Zone, but stay for the feeling that youre making a difference on our Planet.

To find your perfect fit, search for a club opportunity near you.

Employees at a franchise location are employed by the Franchisee and are not employees of PFHQ (the Franchisor). PFHQ neither dictates nor controls labor or employment matters for franchisees or their employees, and does not retain any reserved authority to control the terms and conditions of employment for franchisees or their employees. Each franchisee is responsible for ensuring compliance with local, state, and federal law.