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Senior Operations Engineer

Senior Operations Engineer

VirtualVocationsRochester, New York, United States
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A company is looking for a Senior Operations Engineer to provide technical support and leadership in Transport network services.

Key Responsibilities

Provide proactive technical leadership on service assurance, network reliability, and customer satisfaction

Analyze and resolve complex issues within the Transport network

Train and mentor lower-level Technical Support engineers and technicians

Required Qualifications

Extensive knowledge in Transport network services and systems

Subject matter expert in SONET and DWDM / ROADM technology platforms

Knowledge of Element Management Systems (EMS) and Operational Support Systems (OSS)

4-year degree in Engineering, IT, or Telecommunications, or equivalent work experience

Demonstrated improvements to network reliability

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Operation Engineer • Rochester, New York, United States

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