Auto Field Manager

Auto Field Manager

National General is a part of The Allstate Corporation, which means we have the same innovative drive that keeps us a step ahead of our customers' evolving needs. We offer home, auto, and accident and health insurance, as well as other specialty niche insurance products, through a large network of independent insurance agents, as well as directly to consumers.

This role is responsible for designing, developing, and implementing projects and initiatives within a subset of a field discipline that aligns with claims strategic direction and supports strategic goals. The TCL manages a subset of the operations of a team within a market claim office (MCO), typically with an excess of 125 employees, including leading, training, inspiring, engaging, and motivating leaders and employees in one or more business segments with a focus on collaboration, innovation, and customer centricity.

We are seeking an experienced Auto Field Manager with a strong background in leading teams and expertise in auto physical damage assessments. The ideal candidate will reside within 40 minutes south of Washington, D.C.

This position supports eight Field Claim Representatives (FCRs) and requires regular field presence. The ideal candidate will bring : Insurance industry experience, particularly in auto claims. Technical expertise in auto repairs and damage evaluations. Proficiency with CCC estimating systems. Strong analytical skills, with working knowledge of Excel, Tableau, and Power BI. Excellent time management and organizational abilities. A passion for mentoring and developing others.

Key Responsibilities

• Ensures understanding of business objectives, results, processes, etc. with their direct reports
• Fosters a collaborative environment that inspires and motivates many employees
• Develops and directs business unit action plans
• Manages and resolves escalated customer communications, concerns, conflicts, or issues
• Accountable for human resources duties, including resource management, hiring, performance management, talent development, and compensation planning
• Responsible for complex claim decisions, identification of hiring, training, and succession planning opportunities, and the development and implementation of short- and long-term strategies and process improvements to achieve corporate financial outcomes
• Analyzes results and contributes to the development of strategies and action plans to support the achievement of operational goals related to customer service, loss cost management, and expense controls

Experience

Supervisory Responsibilities

Education & Experience (in lieu)

Compensation

Base compensation offered for this role is $76,200.00 - $126,410.00 Annually and is based on experience and qualifications. Total compensation for this role is comprised of several factors, including the base compensation outlined above, plus incentive pay (i.e., commission, bonus, etc.) as applicable for the role.

Joining our team isn't just a job it's an opportunity. One that takes your skills and pushes them to the next level. One that encourages you to challenge the status quo. One where you can shape the future of protection while supporting causes that mean the most to you. Joining our team means being part of something bigger a winning team making a meaningful impact.

National General Holdings Corp., a member of the Allstate family of companies, is headquartered in New York City. National General traces its roots to 1939, has a financial strength rating of A (excellent) from A.M. Best, and provides personal and commercial automobile, homeowners, umbrella, recreational vehicle, motorcycle, supplemental health, and other niche insurance products. We are a specialty personal lines insurance holding company. Through our subsidiaries, we provide a variety of insurance products, including personal and commercial automobile, homeowners, umbrella, recreational vehicle, supplemental health, lender-placed, and other niche insurance products.

Companies & Partners

Benefits

National General Holdings Corp. is an Equal Opportunity (EO) employer Veterans / Disabled and other protected categories. All qualified applicants will receive consideration for employment regardless of any characteristic protected by law. Candidates must possess authorization to work in the United States, as it is not our practice to sponsor individuals for work visas. In the event you need assistance or accommodation in completing your online application, please contact NGIC main office by phone at (336) 435-2000.