Founding UX Researcher Job at Posh in New York

Overview Posh is building tools for in-person communities. We are all social creatures, but the dominant “social” companies today have evolved into digital loneliness machines, driving isolation, anxiety, and mental health challenges across our lives. Human connection is lost. Posh is a beacon guiding us back. Posh enables anyone to become an event organizer, build a community around their followers, and bring people together in person to cultivate real-world human connections. Founded by event enthusiasts and college dropouts, we’ve built the ultimate tools for creating, marketing, and monetizing in-person communities globally.

In just three years, Posh has grown to a team of 60, expanded to 5M+ users, secured $40m in venture funding, and facilitated over $220M in transactions. We've achieved more than teams ten times our size in a tenth of the time—and there's so much more to come.

About the Role At Posh, you’ll be the voice of the user—helping us uncover the real needs, behaviors, and motivations of both attendees and organizers. As our founding UX Researcher, you’ll shape the product roadmap by identifying user problems, validating ideas, and surfacing opportunities to make every product decision more informed and impactful. You’ll partner closely with product managers, designers, and engineers to ensure that we’re not just building fast, but building the right things. This is an in-person position at our New York City office in the heart of SoHo, where you’ll play a pivotal role in ensuring the attendee and organizer experience reflects what users truly need.

Key Responsibilities Lead end-to-end research efforts across the attendee and organizer journeys, from exploratory studies to usability testing.

Translate research findings into actionable insights that directly shape product strategy and prioritization.

Develop a deep understanding of our diverse user base through qualitative and quantitative methods, including interviews, surveys, diary studies, and data analysis.

Partner with product and design teams to define hypotheses, select methodologies, and embed research into the product development process.

Create artifacts (personas, journey maps, opportunity frameworks) that help teams internalize and act on user needs.

Evangelize user-centered thinking across the organization, helping teams balance business goals with user impact.

Build and scale Posh’s research function from the ground up, establishing lightweight processes and practices that enable a small, fast-moving team to learn quickly.

Ideal Candidate 5+ years of UX research experience, with a strong portfolio demonstrating impact on product direction and outcomes.

Experience as a first or early researcher at a company, comfortable building research programs, tools, and processes from scratch.

Expertise in a range of research methods and the ability to select the right approach for the right question.

Experience synthesizing and communicating complex insights in ways that inspire clarity and alignment across teams.

Comfortable working in a startup environment—adaptable, resourceful, and excited to build structure where none exists.

Strong collaboration skills, with the ability to influence product and design decisions at both strategic and tactical levels.

Experience in consumer, social, or marketplace products a plus, especially in spaces that bring people together offline.

Equal Employment Opportunity Posh provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Posh is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. Please let us know if you need assistance or accommodation due to a disability.

Seniority level Mid-Senior level

Employment type Full-time

Job function Information Technology

Industries Social Networking Platforms

Posh provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

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