Transit Dispatcher - Part Time

Transit Dispatcher

Performs in a central communications role coordinating, scheduling, and directing bus operators to ensure timely and effective operation of public transit and paratransit services. Work is performed under the supervision of the Transit Lead Dispatcher. This position is classified as an essential position during designated planned or unplanned events. This position will primarily be involved with dispatching for fixed routes and / or scheduling for demand response. Shifts may be scheduled in the morning, midday, evening, and / or nights on weekdays and / or weekends.

The Town of Blacksburg is an EEO Employer M / F / D / V.

To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed below are representative of the knowledge, skill and / or ability required. Reasonable accommodations may be made to enable an individual with disabilities to perform the essential functions.

• Provide ongoing direction via two-way radio to bus operators to ensure timely arrival and departure of all route buses on route
• Assess and evaluate changing traffic conditions and patterns and implement route detours through communications and notifications to bus operators and other Transit staff
• Prepare vehicle assignments and coordinate with the Maintenance, ITS and CCS divisions regarding vehicle needs and issues
• Arrange vehicles in garage nightly according to assignment plan to ensure organized and efficient morning pullout
• Coordinate morning pullout to ensure timely start of morning service
• Resolve scheduling issues due to late operators, operator call outs, and open shifts
• Approve operator scheduling changes on operator trip sheets and WhenToWork scheduling system and maintain run sheets
• Provide dispatching and routing services for fixed-route, demand response, and paratransit as appropriate
• Work with Lead Dispatcher, supervisory staff and operators in resolving concerns related to dispatch services
• Prepare daily dispatch report detailing key events and actions occurring during the dispatch shift
• Create, maintain, and monitor computerized daily manifests / schedules for dispatching and routing transit services; modify and update schedules to improve services
• Attend all required safety / staff meetings, trainings, and other meetings when assigned
• Maintain and update supporting logs
• Monitor computer, mobile data terminals, and the two-way radio for information regarding various issues; notify supervisor of situations requiring attention
• Operate fixed route and paratransit vehicles as necessary
• Work directly with customers in resolving issues, if necessary

Knowledge, Skills, and Abilities :

Education and Experience :

Special Requirements :

Physical Requirements :

No benefits are available for this position.

Blacksburg, Town of (VA)

300 South Main St Blacksburg, Virginia, 24060

540-443-1020