DDC / BAS Controls Technician Lead

Description

Position Purpose

As a LONG Controls Technician Lead with extensive experience, you will lead the support for customers by overseeing the troubleshooting and programming of temperature control systems according to project requirements. Leveraging your deep understanding of the commercial HVAC sector, you will guide team members on-site, coordinating operations and serving as a link between operations and project managers to ensure the project's smooth execution.

Pay Range : $47 - $54 per hr. plus potential profit share

Benefits

Medical, Dental and Vision Insurance, Voluntary Life Insurance, Voluntary Accident and Critical Care Insurance, Basic Life, Short-Term and Long-Term Disability, Employee Assistance Program (EAP), 401(k) with Employer Matching contributions, Profit Sharing / Bonus / Commission Program as applicable, Paid Time Off, Paid Community Service Day, 8 Paid holidays, Tuition Reimbursement, Pet Insurance, Legal and IDShield are offered to eligible employees.

Essential Duties and Responsibilities

To perform this job successfully, you must be able to perform each essential duty satisfactorily. Other duties or tasks assigned as required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The essential functions of this position include but are not limited to :

• Communicate regularly and efficiently with operations managers, project managers, installation supervisors and control technicians via voicemail, cell phone and email regarding scheduling, job concerns, technical matters, and other issues.
• Provide technical expertise and pre-planning of technical work on challenging or unusual projects by pre-screening the anticipated scope of work and communicating to the project manager's field supervisor, any specific requirements or advance planning that may be required.
• Provide guidance to supervisors and project managers regarding system deficiencies and / or customer grievances. Offer direction to relevant building intelligence staff and project managers regarding the status tasks and the completion of assigned duties.
• Provide technical analysis and recommendations to owners and the project team regarding warranty issues or challenging situations with a customer-focused attitude.
• Enhance, document, and structure knowledge of technologies and programming skills across all represented manufacturers, collaborating closely with the technical standards, programming, and R&D team.
• Develop and maintain procedures for the acceptance of completed work (i.e., checkout sheets completed and submitted, and checkout procedures followed).
• Verify that control technicians provide signed completed checkout documentation (i.e., checkout sheets) to the project manager, on a daily / weekly basis, for inclusion into the project manual.
• Ensure control technicians supply information for updating drawings and maintain equipment records for as-built documentation (submit all redlined drafting to application engineers.
• Work well with all business unit managers, project managers, customers, application engineers, sales personnel, service, and control technicians.
• Assist with the training, supervision, and mentoring of Apprentices and less experienced technicians.
• Inform customers of LONG service agreement availability while performing start-up, commissioning, and owner training tasks.
• Instruct owner's personnel and control technicians on operation and maintenance of temperature control systems and energy conservation routines.
• Work to ensure that LONG is fairly compensated for all work including that performed outside contractual obligations.
• Always adhere to all safety regulations set by LONG and OSHA.
• Drive defensively and obey all traffic laws including LONG safe driver policy (avoid all confrontational driving situations).
• Ensure code compliance for all technical work performed.
• Other duties as assigned.

Qualifications

Preferred Qualifications

Physical Requirements

Environment

Hazards

Competencies

To perform this position successfully, an individual must display the following qualities.

LONG Building Technologies, Inc. is a leading provider of HVAC equipment and contracting services, serving commercial clients. With a strong commitment to quality and customer satisfaction, we pride ourselves on delivering innovative solutions and exceptional service. Our company operates in an environment where unions play a significant role, ensuring fair labor practices and adherence to industry standards.

At LONG Building Technologies, we don't just accept difference - we celebrate it, and we thrive on it for the benefit of our co-workers, our customers, and our company. We are proud to be an equal opportunity employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, or Veteran status.