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Manager, Salesforce Platform

Manager, Salesforce Platform

TransamericaCedar Rapids, IA, US
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Salesforce Technical Operations Manager

Lead the technical operations and governance of our Salesforce platform and related applications. Collaborate with cross-functional teams to implement new features, support end users, and ensure compliance with IT governance standards.

  • Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.

Responsibilities :

  • Oversee daily operations, administration, and DevOps for Salesforce and related platforms
  • Partner with Product Owners, Engineering, and Analytics teams to deliver new features
  • Ensure compliance with IT governance and security protocols
  • Provide backup support for configuration, agile coordination, and user support
  • Help define and guide solution design across software and network layers
  • Lead and support a high-performing team environment by fostering collaboration, continuous improvement, and agile best practices
  • Oversee staff development through training, career planning, performance evaluations, coaching, and mentoring
  • Assess team maturity and provide tailored coaching to support sustainable growth and agile adoption
  • Facilitate daily stand-ups, iteration planning, retrospectives, and other agile processes to ensure team alignment and progress
  • Promote self-organization by empowering teams to manage their own work without assigning or dictating tasks
  • Guide teams through estimation, planning, decision-making, and conflict resolution to ensure smooth delivery
  • Establish and maintain open, consistent communication channels with stakeholders and business leadership
  • Define and implement formal communication strategies to align expectations and share progress transparently
  • Direct project execution by resolving issues, supporting decision-making, and ensuring timely communication throughout all phases
  • Manage team resource allocation to optimize efficiency and control costs
  • Collaborate with cross-functional teams and leadership to identify and remove impediments to progress
  • Qualifications :

  • Bachelor's degree in a business or technical field, or equivalent experience.
  • 5 years experience with Salesforce, with Salesforce Admin 1 and Dev 1 certifications
  • 3 years of progressive experience leading teams
  • 1 year of experience in the financial services industry
  • Ability to work in a dynamic or fast-paced environment
  • Experience leading and delivering full-cycle implementation projects related to Salesforce software
  • Thorough knowledge of agile tools and techniques including user stories, prefer working knowledge of JIRA
  • Outstanding communication and interpersonal skills to work with all levels within the organization
  • Demonstrated track record of working directly with business and technical audiences alike
  • Strong analytical and problem-solving skills
  • Preferred Qualifications :

  • Master's degree in computer science
  • Salesforce Dev 2 certification
  • Experience managing offshore staff
  • Working Conditions :

  • Hybrid office environment : requiring three days in office per week in one of our hub locations (Cedar Rapids / Denver / Baltimore / Philadelphia).
  • Compensation :

    The salary for this position generally ranges between $140,000 - $155,000 annually. Please note that the salary range is a good faith estimate for this position and actual starting pay is determined by several factors including qualifications, experience, geography, work location designation (in-office, hybrid) and operational needs. Salary may vary above and below the stated amounts, as permitted by applicable law.

    Additionally, this position is typically eligible for an Annual Bonus based on the Company Bonus Plan / Individual Performance and is at the Companys discretion.

    What We Offer :

    For eligible employees, we offer a comprehensive benefits package designed to support both the personal and financial well-being of our employees.

    Compensation Benefits :

  • Competitive Pay
  • Bonus for Eligible Employees
  • Benefits Package :

  • Pension Plan
  • 401k Match
  • Employee Stock Purchase Plan
  • Tuition Reimbursement
  • Disability Insurance
  • Medical Insurance
  • Dental Insurance
  • Vision Insurance
  • Employee Discounts
  • Career Training & Development Opportunities
  • Health and Work / Life Balance Benefits :

  • Paid Time Off starting at 160 hours annually for employees in their first year of service.
  • Ten (10) paid holidays per year (typically mirroring the New York Stock Exchange (NYSE) holidays).
  • Be Well Company holistic wellness program, which includes Wellness Coaching and Reward Dollars
  • Parental Leave fifteen (15) days of paid parental leave per calendar year to eligible employees with at least one year of service at the time of birth, placement of an adopted child, or placement of a foster care child.
  • Adoption Assistance
  • Employee Assistance Program
  • College Coach Program
  • Back-Up Care Program
  • PTO for Volunteer Hours
  • Employee Matching Gifts Program
  • Employee Resource Groups
  • Inclusion and Diversity Programs
  • Employee Recognition Program
  • Referral Bonus Programs
  • Inclusion & Diversity :

    We believe our commitment to diversity and inclusion creates a work environment filled with exceptional individuals. We're thrilled to have been recognized for our efforts through the Human Rights Campaign Corporate Equality Index, Dave Thomas Adoption Friendly Advocate, and several Seramount lists, including the Inclusion Index, 100 Best Companies for Working Parents, Best Companies for Dads, and Top 75 Companies for Executive Women.

    To foster a culture of inclusivity throughout our workforce, workplace, and marketplace, Transamerica offers a wide range of diversity and inclusion programs. This includes our company-sponsored, employee-driven Employee Resource Groups (ERGs), which are formed around a shared interest or a common characteristic of diversity. ERGs are open to all employees. They provide a supportive environment to help us better appreciate our similarities and differences and understand how they benefit us all.

    Giving Back :

    We believe our responsibilities extend beyond our corporate walls. That's why we created the Aegon Transamerica Foundation in 1994. Through a mix of financial grants and the volunteer efforts of our employees, the foundation supports nonprofit organizations focused on the things that matter most to our people in the communities where we live and work.

    Transamerica's Parent Company :

    Aegon acquired the Transamerica business in 1999. Since its start in 1844, Aegon has grown into an international company serving more than 23.9 million people across the globe. It offers investment, protection, and retirement solutions, always with a clear purpose : Helping people live their best lives. As a leading global investor and employer, the company seeks to have a positive impact by addressing critical environmental and societal issues, with a focus on climate change and inclusion and diversity.

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    Salesforce Manager • Cedar Rapids, IA, US

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