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Hiring Operation Managers – Join the Launch Team at CUBE Challenges Schaumburg

Hiring Operation Managers – Join the Launch Team at CUBE Challenges Schaumburg

Altitude Trampoline ParkSchaumburg, IL, USA
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We're Hiring : Hiring Managers - Join the Launch Team at CUBE Challenges Schaumburg!

Are you a dynamic leader who thrives in fast-paced environments and loves building strong teams from the ground up? Then we want you to be part of the leadership force behind CUBE Challenges - Schaumburg's newest, most immersive interactive gaming attraction, opening this summer!

About CUBE : CUBE is a high-energy experience featuring 15+ interactive rooms filled with physical challenges, puzzles, and team-building activities. Whether it's families, friends, or corporate teams, guests will step into the action for an unforgettable experience - and we need stellar leadership to help us bring it to life.

Your Role As a Manager

As a Manager, you'll be responsible for overseeing daily operations, leading team members, and ensuring every guest has a smooth, exciting, and memorable experience. You'll set the tone for energy, safety, and service while keeping things running efficiently behind the scenes.

Responsibilities :

  • Oversee day-to-day floor operations and guest flow
  • Lead and support front-line staff to ensure a high level of customer service
  • Manage team schedules, breaks, and shift transitions
  • Handle guest inquiries, feedback, and escalations with professionalism and care
  • Ensure all interactive rooms and equipment are functioning safely and properly
  • Monitor team performance and coach staff to meet performance goals
  • Collaborate with upper management on staffing, events, and improvements
  • Uphold safety protocols and operational procedures

Qualifications :

  • Prior supervisory or management experience , preferably in attractions, hospitality, retail, or entertainment
  • Strong leadership and problem-solving skills
  • Excellent communication and people skills
  • Ability to stay calm and organized in a dynamic, high-energy environment
  • Comfortable working weekends, evenings, and holidays as needed
  • Basic tech troubleshooting or operational experience is a plus
  • Passion for interactive experiences, games, or entertainment is a huge bonus!

    • What We Offer :

  • Be part of a groundbreaking attraction from the beginning
  • A high-energy, team-first environment
  • Growth and cross training opportunities alongside Altitude Trampoline Park
  • Competitive pay and flexible scheduling

    • Ready to lead the fun? Join us and help make CUBE the ultimate destination in Schaumburg. Apply today!

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    Operation Manager • Schaumburg, IL, USA