Mortgage Training Manager

Training Manager

We are seeking a dynamic and experienced Training Manager to lead the development, management, and delivery of training programs for our mortgage originations team. This role will oversee a team of 35 training professionals and work closely with sales, operations, and mortgage staff to ensure training initiatives align with business line priorities and performance objectives.

Key Responsibilities

• Lead and manage a team of training specialists responsible for instructional design, facilitation, and training logistics.
• Collaborate with business line leaders to identify training needs and align programs with strategic goals.
• Oversee the creation and continuous improvement of training content for sales, operations, and mortgage staff.
• Ensure training delivery methods (in-person, virtual, on-demand) are effective and scalable.
• Monitor training effectiveness through performance metrics, feedback, and post-training assessments.
• Maintain compliance with regulatory and internal policy requirements in all training materials.
• Manage training calendars, resource allocation, and reporting for training activities.
• Foster a culture of learning and professional development across the originations team.

Required Qualifications

Preferred Qualifications

Preferred Skills

M&T Bank is committed to fair, competitive, and market-informed pay for our employees. The pay range for this position is $71,985.72 - $119,976.20 Annual (USD). The successful candidate's particular combination of knowledge, skills, and experience will inform their specific compensation.