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Clinical Receptionist

Clinical Receptionist

ActalentNew Haven, CT, US
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Receptionist

Join a compassionate and fast-paced pediatric practice as a Clinical Receptionist, where your attention to detail and warm personality will help create a welcoming experience for patients and families. This is a front-line role that blends administrative excellence with meaningful patient interaction.

As the first point of contact, you'll play a vital role in ensuring smooth clinic operations and positive patient experiences. Your responsibilities will include :

  • Greeting and checking patients in and out with professionalism and care
  • Answering incoming calls and routing them appropriately
  • Scheduling appointments and managing calendars
  • Verifying patient information and ensuring accuracy in records
  • Supporting registration processes using medical terminology
  • Providing general administrative and clerical support to the clinical team

We're seeking someone who thrives in a dynamic healthcare environment and brings :

  • 4+ years of front desk or administrative experience (or 2+ years with an Associate's degree)
  • Experience with Epic EMR software
  • Strong customer service and communication skills
  • Familiarity with healthcare operations and terminology
  • A positive attitude, reliability, and ability to multitask under pressure
  • Bonus skills :

  • Excellent interpersonal skills and a team-oriented mindset
  • Ability to stay organized and focused in a busy setting
  • Commitment to maintaining confidentiality and professionalism
  • This role is based in a pediatric medical office with working hours between 8 : 00 AM and 5 : 30 PM, typically 9 : 00 AM to 5 : 30 PM, Monday through Friday.

    The pay range for this position is $24.00 - $27.00 / hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following :

  • Medical, dental & vision
  • Critical Illness, Accident, and Hospital
  • 401(k) Retirement Plan Pre-tax and Roth post-tax contributions available
  • Life Insurance (Voluntary Life & AD&D for the employee and dependents)
  • Short and long-term disability
  • Health Spending Account (HSA)
  • Transportation benefits
  • Employee Assistance Program
  • Time Off / Leave (PTO, Vacation or Sick Leave)
  • This is a fully onsite position in New Haven, CT.

    This position is anticipated to close on Oct 13, 2025.

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    Receptionist • New Haven, CT, US

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